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Customer Success Manager - Resware
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Job Description
- Req#: 3135890
Employer Industry: Real Estate Technology
Why consider this job opportunity:
- Salary up to $110,000
- Competitive equity and benefits package
- Opportunity for remote work possibilities
- Fast-growing company with a mission-driven team
- Comprehensive health plans, 401(k) program, and commuter benefits
- Commitment to professional development and work-life balance
What to Expect (Job Responsibilities):
- Build and maintain strong client relationships as a trusted guide and collaborator
- Identify opportunities for customers to improve their business using enterprise software
- Ensure successful delivery of solutions according to customer needs
- Track and report on account metrics such as customer satisfaction and revenue
- Assist in negotiating contracts and service agreements to achieve profitability targets
What is Required (Qualifications):
- Experience as a CSM, Account Director, or Key Account Manager
- Ability to drive revenue through a relationship-driven sales approach
- Excellent written and verbal communication skills
- Experience working with complex Enterprise software
- Knowledge in the Real Estate Title Insurance industry and with CRM software
How to Stand Out (Preferred Qualifications):
- Experience and knowledge of the Resware product
- Familiarity with CRM software such as Salesforce or Zoho
- Previous work with key stakeholders at all levels of an organization
#RealEstateTechnology #CustomerSuccess #RemoteWork #ProfessionalDevelopment #DiversityandInclusion
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