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Customer Success Manager, Strategic Accounts
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Job Description
- Req#: 7225961002
Employer Industry: Software Development
Why consider this job opportunity:
- Salary up to $259,000
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Comprehensive benefits package including restricted stock units
- High-touch customer success role with Fortune 100 clients
- Transformative impact on how organizations build software
What to Expect (Job Responsibilities):
- Prioritize customer retention and renewals
- Quantify customer business value
- Identify and mitigate risk
- Promote existing use cases and facilitate adoption
- Serve as voice of the customer
What is Required (Qualifications):
- 6+ years of direct client management experience in B2B SaaS or management consultancy
- Experience in quantifying value and simplifying complex concepts
- Cross-functional risk mitigation skills
- Consultative approach with a focus on building long-term relationships
- Resourceful problem solver
How to Stand Out (Preferred Qualifications):
- Experience in consultancy or value management
- Ability to thrive by building enduring partnerships
- Execution excellence in delivering impactful solutions
- Strong track record of driving customer success
- Creative problem-solving skills
#SoftwareDevelopment #CustomerSuccess #CareerGrowth #RemoteWork #HighCompensation
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