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Customer Success Manager (Sell)
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Job Description
- Req#: 3743990008404636
Employer Industry: Media Measurement and Analytics
Why consider this job opportunity:
- Competitive salary with potential for discretionary bonuses
- Comprehensive benefits package including health & wellness plans, 401(k) with company match, and generous paid time off
- Opportunity for career advancement and growth within the organization
- Work in a dynamic and collaborative environment at the forefront of the digital media landscape
- Chance to influence the future of cross-media measurement with innovative products
What to Expect (Job Responsibilities):
- Act as the primary point of contact for customers and their agencies, driving true value
- Develop trusted relationships with key decision-makers and understand their strategic goals
- Gather customer feedback for continuous product improvement and communicate insights effectively
- Oversee customer onboarding and campaign management processes to ensure satisfaction
- Monitor customer usage and provide recommendations for optimizing their experience
What is Required (Qualifications):
- Bachelor's degree with 5+ years of client services/account management experience in a SaaS company or agency setting
- Strong understanding of the media and measurement landscape in advertising
- Experience overseeing digital advertising campaigns and media operations
- Excellent communication skills, both in-person and virtually, with strong presentation abilities
- Strong organizational skills and the ability to work collaboratively with cross-functional teams
How to Stand Out (Preferred Qualifications):
- Experience in digital media buying/planning and cross-media planning
- Knowledge of ad-serving technologies and their operations
- Strategic thinker with the ability to respond quickly to customer needs
- Passion for consumer technology and a strong focus on user needs
#MediaMeasurement #CustomerSuccess #DigitalAdvertising #CareerOpportunity #CompetitiveBenefits
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