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Customer Success Manager
7 days agoWhat's your preference?
Job Description
- Req#: Hp3k5aXJhLow
Employer Industry: Data Analytics and Business Intelligence
Why consider this job opportunity:
- Salary up to $64,000 per year, plus quarterly commissions based on performance
- Total compensation range of $80,300 - $107,000 per year, dependent on individual sales performance
- Comprehensive paid time off for a better work-life balance
- Excellent medical, dental, and vision options, along with 401(k) matching and parental leave plans
- Opportunities for accelerated professional development and growth within the organization
- Collaborative and fun-loving office culture, with a hybrid work schedule requiring in-office presence 3 days a week
What to Expect (Job Responsibilities):
- Collaborate with internal stakeholders to align customer needs effectively
- Provide strategic guidance and support for comprehensive adoption of solutions, maximizing customer value
- Conduct onboarding and training sessions for new customers to facilitate integration
- Proactively engage with accounts ahead of renewal dates to support renewals and address at-risk accounts
- Gather customer feedback and identify expansion opportunities to contribute to account growth
What is Required (Qualifications):
- Bachelor's degree or higher is preferred
- At least 3 years of hands-on experience in account management or customer success
- Exceptional communication and interpersonal skills for building strong customer relationships
- Results-driven mindset, focused on achieving customer satisfaction
- Proactive approach to identifying and addressing customer needs
How to Stand Out (Preferred Qualifications):
- Experience working in a hybrid work environment
- Demonstrated ability to work closely with cross-functional teams
- Strong written and verbal communication skills in English
#DataAnalytics #CustomerSuccess #CareerGrowth #HybridWork #CompetitiveCompensation
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