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Customer Support Specialist
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Job Description
- Req#: 66B63FFEF3
- Responding to customer inquiries via phone, email, and/or chat
- Providing fast, friendly, and professional assistance
- Troubleshooting product and service issues to find optimal solutions
- Maintaining detailed and accurate records of customer interactions
- Staying up to date on client products, services, and policies to provide accurate information
- Collaborating with teammates and sharing feedback to continuously improve the customer experience
- This is a fully remote position, but you must be located within the United States
- Fluent in speaking, writing, and reading the English language
- A reliable Internet connection and computer
- A positive, professional attitude and a passion for helping others
- The ability to work independently in a distraction-free home office
- Previous customer support experience is a plus, but not required
- Fully remote: work from anywhere within the United States
- Full-time and part-time available
- Competitive hourly pay from $20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:
Requirements
We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:
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Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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