Customs & Excise Manager
Up to £80,000 plus excellent benefits, including up to 10% employer pension contribution, private healthcare, and company car / £6,000 car allowance (Work Level 4)
Manchester city centre (hybrid working)

We’re looking for a Customs & Excise Manager to join us and effectively manage our customs and excise responsibilities. We’ve gone through a lot of change at the Co-op. In every part of our business, you see it. And we're not done yet. We’re on a transformation journey to make sure our organisation is fit for the future and that we’re prepared for any challenges we may face. And it’ll be up to you to look for improvements to make sure we get things right first time, every time.

In this role, we’ll look to you to provide technical advice on UK and EU customs and excise matters, acting as a subject matter expert, in order to ensure our organisation operates within legislation, guidance, and policy, so that we remain compliant at all times. You’ll work with people right across the business, making sure we’re compliant and any data submitted to HMRC is completely accurate. If you have the knowledge and expertise we need, you’ll have a fantastic opportunity to grow your career, gain great exposure, and make a real impact on the way we do things at Co-op.

What you’ll do

• Manage compliance with existing customs and excise regimes
• Identify upcoming externally driven changes to customs and excise legislation, HMRC policy or processes, provide advice to stakeholders and technically support projects to deliver compliant changes
• Support Co-op’s operational teams to understand the requirements to import into Northern Ireland and the impact of changes related to the Windsor Framework
• Provide an in-house advisory service to a variety of stakeholders on customs and excise regimes and related projects. Undertake customs and excise compliance audits of duty accounting and processes
• Identify and advise the business on the management of customs and excise risks and actively promote compliance with statutory and regulatory requirements, HMRC policy, and ensure accurate duty accounting
• Identify, plan, and implement new customs and excise initiatives and duty saving opportunities, and develop existing activity
• Develop and maintain an effective working relationship with HMRC and other official bodies, and be a point of contact in respect of customs and excise regimes
• Coach and mentor Co-op teams, sharing knowledge, experience, and expertise in order to develop abilities and behaviours

This role would suit people who have

• The ability to understand and apply legislation, policy, and guidance to Co-op’s customs and excise activity, leading and supporting change
• The capacity to act as subject matter expert based on prior experience with significant technical experience in either customs or excise with a good understanding of the other regime
• The ability to extract, analyse, and interpret data and apply the appropriate duty treatment
• Demonstrable ability to assess process and the commercial impact of changes to EU and UK customs and excise legislation and HMRC policy
• Excellent planning and organisation skills and the ability to manage competing priorities and meet agreed deadlines
• Strong people skills, and the ability to operate at multiple levels throughout the organisation
• An analytical mind, with the ability to manage and review work undertaken by others
• The ability to communicate technical subject matter to a non-technical audience in order to build colleague engagement and understanding

Why Co-op?

If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:

• Private healthcare
• A company car or car allowance
• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
• YuLife – an app that rewards you for exercising with discounts and vouchers for your favourite brands

Building an inclusive work environment

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

Please be aware that we may close applications for this role early