Firstsource
Data Entry/ CSR
4 days agoWhat's your preference?
Job Description
- Req#: 19884
Employer Industry: Health Plan and Healthcare Services
Why consider this job opportunity:
- Salary up to $14 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Involvement in quality audits and process improvement initiatives
- Opportunity to work with protected health information (PHI) in compliance with HIPAA standards
What to Expect (Job Responsibilities):
- Review incoming grievance and appeals documents for completeness, legibility, and relevance
- Accurately identify and assign the correct Line of Business (LOB) based on client and regulatory definitions
- Determine and classify the dispute type in accordance with client-specific guidelines
- Access multiple client systems to retrieve, verify, and validate member information
- Normalize and prepare documents to ensure all necessary information is available for downstream processing
What is Required (Qualifications):
- Must adhere to HIPAA, data privacy, and security requirements when handling protected health information (PHI)
- Ability to meet established productivity, accuracy, and quality standards
- Experience in following client-specific workflows and standard operating procedures
- Strong attention to detail to identify discrepancies and escalate issues accordingly
- Willingness to participate in quality audits and training updates as required
How to Stand Out (Preferred Qualifications):
- Experience in data entry or customer service within the healthcare industry
- Familiarity with grievance and appeal processes in health plans
- Knowledge of HIPAA compliance and data privacy regulations
- Proficiency in using client systems and portals for information retrieval
- Previous participation in process improvement initiatives
#HealthCareServices #CustomerService #DataEntry #CareerGrowth #HIPAACompliance
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Firstsource Solutions Limited is a provider of business process outsourcing services headquartered in Mumbai, India.
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