• Job Description

  Req#: DPDHGLOBALAV243117ENGLOBALEXTERNALAVATURE
  About us
  
  
  At DHL Group, people mean the world to us. Our goal has always been to attract and retain the best talent worldwide. We provide challenges and opportunities for personal and professional development. We recognize the difference you bring to our business, and we share the pride of building the logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in supply chain management, warehousing, distribution, value-added services, and lead logistics provider services for our customers – helping them deliver better results every day.
  
  
  Are you a passionate and experienced digital connected transport manager committed to driving the business goals and objectives to meet the customers’ expectations at the right time? Are you committed and passionate about smooth transport operations and ethical practices? We are looking for an individual with mid-level experience as a DCT Manager.
  
  
  As the Digital Connected Transport Manager for our transport logistics business, you will be at the forefront of transforming our operations through the implementation and management of a cutting-edge digital control tower. Your role is pivotal in leveraging advanced technologies to enhance visibility, optimize routes, and streamline overall logistics efficiency.
  
  
  About the role Key duties and responsibilities
  
  
  • Lead the end-to-end design, development, and implementation of a digitally connected transport tailored to our transport logistics needs.
  • Collaborate with IT teams and solution providers to ensure seamless integration with existing systems and data sources.
  • Establish and maintain real-time visibility into the movement of shipments, utilizing GPS tracking, RFID, and other relevant technologies.
  • Establish and maintain real-time visibility into the movement of shipments, utilizing GPS tracking, RFID, and other relevant technologies.
  • Develop and manage dashboards that provide comprehensive insights into the status and location of each shipment.
  • Utilize data analytics to optimize transportation routes, minimizing costs, reducing transit times, and enhancing fuel efficiency.
  • Analyze performance data to identify areas for improvement and implement optimization strategies.
  • Collaborate with internal teams, external partners, and carriers to enhance communication and coordination across the logistics network.
  • Foster strong relationships with technology vendors to stay updated on advancements and explore innovative solutions.
  • Proactively identify potential risks in transportation operations and develop contingency plans to ensure minimal disruptions.
  • Implement monitoring mechanisms for early detection of issues and swift response strategies.
  • Efficient management of all local Control Tower operations to provide a high standard of service to our client.
  • Attend and present the service provider scorecards and discrepant cost report at the monthly KPI meeting.
  • Ensure that the CSAs are closed and that there are no outages.
  • Manage all queries and respond on time to all internal and external customers.
  • Develop and maintain Local liner contacts.
  • Manage proper control over SOPs and updating thereof.
  
  
  About you
  
  
  • Bachelor’s degree in Logistics, Supply Chain Management, or a related field
  • Master’s degree is a plus.
  • Proven experience of 5+ years in logistics operations, with a focus on digital control tower implementation and management.
  • A sound exposure to Oracle, ERP’s, SAP R/3, and SCI.
  • Knowledge of transport and logistics systems as well as a logistics work process.
  • Proficiency in data analytics tools and transportation management systems.
  • Proven track record of planning and routing.
  • Strong understanding of transportation regulations, compliance, and safety standards.
  • Well-organized individuals and results-oriented.
  
  
  What we offer
  
  
  • DHL Supply Chain has a truly international, Inclusive, and diverse working environment, with a strong emphasis on values and team-based leadership along with an open and engaging company culture.
  • Extensive learning and development opportunities.
  • Comprehensive health insurance cover - Inpatient / Outpatient / Dental / Optical.
  • Tools for the assigned tasks and results delivery.

• About the company

  We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.

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