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Departmental Analyst (Trainee) 9-12
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Job Description
- Req#: 5216460
Employer Industry: Government Services
Why consider this job opportunity:
- Salary up to $43.73 per hour
- Opportunity for career advancement and growth within the organization
- Flexible hybrid work environment with remote work options
- Comprehensive benefits package including health, dental, and retirement plans
- Paid parental leave and generous vacation/sick leave policies
- Chance to contribute to meaningful work serving the community
What to Expect (Job Responsibilities):
- Develop and implement quality assurance procedures
- Conduct quality reviews for phone calls, correspondence, and tax returns
- Identify and recommend process improvements
- Collaborate with area leaders to enhance training and standardize work practices
- Support data analysis and reporting to inform decision-making
What is Required (Qualifications):
- Must possess a bachelor's degree in any major
- Minimum of one year of professional experience for Departmental Analyst 10
- Two years of professional experience for Departmental Analyst P11
- Three years of professional experience for Departmental Analyst 12
- Experience in conducting quality assurance functions and training development
How to Stand Out (Preferred Qualifications):
- Experience working with data analysis and reporting
- Familiarity with data visualization tools such as Microsoft Excel, Power BI, or Tableau
- Prior experience in a government or public service role
- Background in process improvement methodologies
- Strong communication and relationship-building skills
#GovernmentJobs #QualityAssurance #CareerGrowth #RemoteWork #PublicService
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