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Desktop Support Specialist
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Job Description
- Req#: DESKT003485
Employer Industry: Fastener Distribution and Inventory Solutions
Why consider this job opportunity:
- Opportunity to grow your IT skills and career within a supportive team
- Hands-on, high-impact work supporting real people
- Variety in daily tasks—no two days are the same
- Collaborative work environment that values teamwork
- Primarily local travel with occasional overnight travel
What to Expect (Job Responsibilities):
- Serve as the first point of contact for employee IT support
- Troubleshoot hardware, software, printer, and connectivity issues
- Set up laptops, desktops, monitors, mobile devices, and peripherals
- Manage and prioritize helpdesk tickets while providing friendly tech training
- Assist with IT upgrades, rollouts, and projects to ensure smooth operations
What is Required (Qualifications):
- Minimum of 2 years of desktop or IT support experience
- Strong Windows and hardware troubleshooting skills
- Experience with Active Directory, Exchange, Office 365, and Intune
- Basic networking knowledge (Cisco experience is a plus)
- Excellent customer service and communication skills
How to Stand Out (Preferred Qualifications):
- Associate degree in IT required (Bachelor's degree preferred)
- Comfort supporting Apple and Android mobile devices
- Ability to multitask, prioritize, and remain calm under pressure
#FastenerDistribution #ITSupport #CareerGrowth #TechTraining #EqualOpportunityEmployer
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