San José Museum of Art
Development Associate
This job is now closed
Job Description
- Req#: 475081
About the company
The San José Museum of Art is a modern and contemporary art museum in downtown San Jose, California, United States.
DEVELOPMENT ASSOCIATEThe San José Museum of Art (SJMA) has an exciting opportunity for a Development Associate to join the Development team as an administrative support to help lead SJMA into its next chapter, re-imagining the Museum for the audience of the future. This enthusiastic, organized, ambitious, light-hearted individual will bring excellent written and verbal communication, sophisticated interpersonal skills, remarkable attention to detail and strong administrative proficiency . This role supports the Development Department and brings a “can-do” attitude.
This position supports the department’s internal systems, structures, and processes that enable the Development and Membership team to meet and succeed budget and operational goals while maintaining the highest standards of donor satisfaction and overall growth. The Development Associate serves as part of the administrative backbone for a small and energetic staff.
This is a hybrid position. During onboarding, a temporary need for five days per week on-site will be necessary. After training, the standard on-site requirement is three days per week, with occasional need for overtime or weekend presence, based on events and priorities.
DUTIES AND RESPONSIBILITIES include but are not limited to:
Administration
Provide overall administrative support for the department, including scheduling meetings and rooms, pulling address lists and managing mailings, word processing, copying, record keeping, etc.
Facilitate the weekly Development Department meeting by scheduling, preparing agendas, and recording minutes/action items
Provide administrative support for Development, Gala, and Councils Committees by managing calendars for important dates/deadlines/reminders; scheduling meetings and updating appointments in Outlook (and in Altru as needed); and preparing meeting materials, including agendas, packets, rosters, mailing lists, and minutes
Monitor and update the content of all “Join + Support” pages on SJMA’s website
Manage the department telephone line, voicemail, and email account
Support the ongoing maintenance of the Museum’s CRM and hard files to ensure data integrity and consistency
Uphold SJMA’s top-level compliance standards by maintaining accurate financial records, ensuring strict donor confidentiality and data security, and participating in the Museum’s annual audit process
Fundraising
Support fundraising activities by monitoring monthly pledge receivables and preparing contribution invoices and summaries for Trustees, Acquisitions Committee, and major donors
Facilitate and track donor and prospect move management for active cultivation, solicitation, and stewardship by Trustees, Executive Director, Chief Philanthropy Officer, Deputy Director, other Development staff, Gala co-chairs, and Development Committee members
Update and maintain accurate and consistent donor records in the Museum's database, including documenting meeting debriefs, correspondence, and upcoming actions
Maintain and update all portfolio assignments in CRM
Develop accurate and timely fundraising reports from database
Help to identify and flag prospects for higher level gifts by recognizing changes in giving patterns, wealth screenings, and additional background research for prospects
Create briefing papers and constituent profiles for development meetings and events
Assist with preparation of proposals, donor communications, and other materials as needed.
Development Stewardship and Compliance
Adhering to SJMA’s Gifts Policies and Procedures, support fundraising team by creating gift transmittals and ensure that all gifts of $500+ are submitted for timely and accurate entry
Working closely with the Development and Finance Assistant, ensure that all donors receive appropriate, well-written, and prompt acknowledgement of their contributions
Regularly review and update acknowledgement letter templates for the Development and Finance Assistant to process
Update and maintain institutional, exhibition, and program credit lines through regular review and tracking against fundraising records
With guidance from development colleagues, prepare the annual donor list for the Museum’s donor wall and annual report
Prepare $5K+ giving report for board meetings
Support Executive Assistant with board meeting set up and materials, as needed
Events
Assist with donor and member events, including the annual Gala + Auction, by:
Maintaining the department’s events calendar and ensuring all events are accurately recorded and up to date on the organizational calendar
Pulling and formatting invitation lists for digital and print mailings and related communications
Preparing nametags; managing event RSVPs and registration; setting up check-in table and lists; recording guest participation and outcomes in CRM
Preparing attendee bios and distributing in advance of events to executive director, senior staff, curators, development committee, and others as appropriate
Providing other event support, as needed
QUALIFICATIONS:
BA/BS preferred, plus two or more years of experience working in development operations or non-profit administration, or equivalent combination of education and experience.
Excellent written and verbal skills.
Highly organized, with strong work ethic and ability to manage time and priorities independently
Keen attention to detail and capacity to quickly understand and remember information about donors, museum exhibitions, public programs, and events.
Ability to thrive in a fast paced, challenging, and rewarding environment.
Skill in navigating different personality types among internal and external constituencies.
Ability to function effectively as a team member and a willingness to participate in activities and assignments that help meet the goals of and objectives of the department.
High level of proficiency with Microsoft Office, including Word and Excel, Adobe software, and MailChimp
Experience working with a donor or membership database, preferably a Blackbaud product.
Enthusiasm for visual art, education, and community engagement, with a commitment to integrity, kindness, discretion, and personal responsibility.
ABOUT US
The San José Museum of Art (SJMA) is a contemporary art museum dedicated to inclusivity, new thinking, and visionary ideas. Founded in 1969 by artists and community leaders, its dynamic exhibitions, collection, and programs resonate with defining characteristics of San José and the Silicon Valley–from its rich diversity to its hallmark innovative ethos. The Museum offers lifelong learning for school children and their educators, multigenerational families, creative adults, university students and faculty, and community groups. SJMA is committed to being a borderless museum, essential to creative life throughout the diverse communities of San José and beyond.
SJMA is accredited by the American Alliance of Museums and is located near the Plaza de César Chavez in downtown San José. The Museum serves 100,000 people a year, including 30,000 school children, and is the largest provider of arts education in Santa Clara County.
SJMA conducts pre-employment, post-offer background checks in accordance with state and federal law.
SJMA offers a competitive benefits plan including medical, dental, vision and paid sick and vacation time. The Museum offers a generous retirement program.
SJMA is actively seeking individuals from diverse backgrounds. We deeply appreciate cultural, racial, and ethnic diversity, as well as different gender expressions and abilities. We encourage BIPOC, LGBTQ+, bilingual or multilingual candidates, and individuals with disabilities to apply. As an equal opportunity employer, we at SJMA highly esteem the diversity of individuals and the multitude of ideas, perspectives, insights, and values they contribute to our workplace.
The position requires the ability to work weekends and evenings as required.
Due to the high volume of interest, regrettably, we cannot respond to individual applicants. If you are selected as a potential candidate, SJMA will contact you to schedule an interview. No phone calls, please.
Salary Range:
$30.11/hr.--$36.81/hr.
Please submit resume and cover letter.
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