• Job Description

  Req#: 4909

  Responsibilities

  • Develop new mid-level and high-end business for Resorts.
  • Through direct and telemarketing techniques, re-activates inactive mid-level and above players.
  • Attends to customer needs and issues complimentaries consistent with company policy.
  • Coordinates arrangements for customer’s visits as appropriate.
  • Actively seeks new players through networking and maintains relationships with existing customers to increase trip frequency.
  • Maintains awareness of competitive trends in industry and reports such to management.
  • Make recommendations for change when appropriate.
  • Attains annual profitability goals as defined by the department from time to time on a consistent basis, as designed from year to year.
  • Mentors Casino Hosts and Player Development Executives as assigned.
  • Make recommendations for Special Events/Promotions.
  • In accordance with 19:41-1(b)5 and 19:45-1.9B(d), employees in this position do not have authority to issue cash or non-cash complimentaries in the amount of $10,000 or more in a five day period to an individual or group.
  • Promotes positive public relations.
  • Performs other duties as assigned

  Qualifications

  • College degree (may substitute additional experience for degree).
  • Minimum of two (2) years experience in Player Development.
  • Understanding of player development and comping philosophy.

  Essential Functions

  ** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

  ESSENTIAL PHYSICAL FUNCTIONS

  (F) Standing

  (F) Walking

  (N) Sitting

  (N) Kneeling

  (N) Running

  (N) Lifting Max Weight: n/a

  (N) Pushing Max Weight: n/a

  (N) Pulling Max Weight: n/a

  (N) Carrying Max Weight: n/a

  (N) Bending

  (N) Stooping

  (F) Climbing Stairs

  (N) Climbing Ladders Max Height: n/a

  (N) Working at a Height Level Above The Floor Max Height: n/a

  (C) Finger Dexterity

  (C) Full Use of Both Hands

  (N) Crawling

  (N) Balancing

  (N) Throwing

  (N) Twisting

  (N) Reaching Max Height: n/a

  (N) Driving

  (N) Working On or With Moving Machinery

  (N) Working at Rapid Work Speed

  (N) Working in Isolation

  (C) Working Around People

  (C) Hearing Conversation

  (C) Hearing High Acuity

  (C) Speaking Clearly

  (C) Seeing Near

  (C) Seeing Far

  (N) Seeing – Depth Perception

  (N) Seeing - Color Vision

  ESSENTIAL MENTAL FUNCTIONS

  (C) Writing English

  (C) Reading English

  (C) Speaking English

  (C) Working under Pressure/Stress

  (C) Speaking With Guests/Customers

  (C) Speaking With Employees

  (C) Working with Basic Math Skills

  (C) Making Decisions Based On Facts

  (C) Making Decisions Based On Data

  (C) Making Decisions Based On Personal Judgment

  (C) Making Accurate Measurements According To Set Standards

  (O) Planning and/or Supervising the Activities Others

  ESSENTIAL INTERACTIVE FUNCTIONS

  (O) Working under Close Supervision

  (F) Working under Minimal Supervision

  (C) Working and Interacting With Management in a Professional and Courteous Manner

  (C) Working and Interacting With Co-Workers in a Professional and Courteous Manner

  (C) Working and Interacting With Guests in a Professional and Courteous Manner

  ESSENTIAL ENVIRONMENT FUNCTIONS

  (C) Working Inside

  (N) Working Outside

  (C) Working in a Fast Paced Environment

  (N) Exposed To Chemicals Describe:

  (N) Exposed To Dust, Fumes, Gases, Describe:

  (N) Exposed To Smoke

  (F) Exposed To Excessive Noise

  (O) Working in Dimly Lit Areas

  (N) Working in Sudden Marked Changes of Temperature and Humidity

  Key

  Not Applicable (N)

  Occasional (O) Under 2 hours

  Frequent (F) 2 hours to 5 hours

  Constant (C) more than 5 hours

• About the company

  Resorts Casino Hotel, a Mohegan Sun Property, brought gaming to Atlantic City in 1978 as the first American casino outside of Nevada. With 21 prime ocean-front acres on the famed Atlantic City Boardwalk in North Beach, the casino resort features 942 guest rooms and suites in two historic hotel towers connected by 80,000-square-ft of world-class casino action.

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