• Job Description

  Req#: JR24021583

  We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

  Working Arrangement

  Hybrid

  Job Description

  The opportunity

  Reporting to the AVP, Healthcare Strategy, Data and Interventions, the Director, Healthcare Strategy, Health Insights and Outcomes is responsible for identifying, planning, and delivering data-driven recommendations and initiatives to improve the health and wellbeing of Manulife members. The ideal candidate will possess a deep understanding of the healthcare landscape, strong ability to leverage analytics to drive recommendations, and a passion for delivering impactful solutions.

  Fostering a deep partnership with enterprise data, analytics, marketing, product and technology teams, you will be the business lead for related collaborations, execution of strategic partnerships and cross-enterprise, cross-functional initiatives contributing to improved health outcomes.

  
  Responsibilities

  • Support the development and execution of a comprehensive health outcomes strategy to enhance the value proposition of our offerings
  • Utilize data analytics and market research to identify opportunities to improve member health outcomes and drive value for sponsors
  • Support cross-functional teams in the development, presentation, and evolution of related strategies, business cases, and roadmaps
  • Work with internal and external stakeholders to facilitate clinically validated health intervention strategies across a variety of focus areas (e.g., diabetes, mental health, cancer, etc.) with reportable health outcome data
  • Lead the execution of innovative health solutions and pilots focused on improving health outcomes at the member and organizational level
  • Support the development and presentation of strategic materials to senior management
  • Provide thought leadership on the healthcare data-driven intervention space, key players, and growth opportunities
  • Collaborate with the partnerships and digital teams to drive continuous improvement and innovation in our healthcare strategy
  • Stay informed of industry trends, regulatory changes, and emerging technology to inform strategic decision-making
  • Support our content marketing team on creation of external thought leadership materials

  This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

  
  What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

  
  What we are looking for

  • University degree. An MBA or MHA would be an asset
  • 8+ years of experience in healthcare strategy, analytics, management consulting, or related roles; healthcare experience preferred
  • Proven track record of developing and implementing successful healthcare strategy initiatives within the insurance or healthcare industry
  • Excellent communication and presentation skills, with the ability to effectively convey complex concepts to internal and external stakeholders
  • Strong leadership abilities with a collaborative and results-oriented approach
  • Ability to thrive in a fast-paced dynamic environment and manage multiple priorities effectively
  • High level of self-motivation and keen sense of ‘owning’ and delivering on project deliverables

  Competencies

  • Strong ability to rapidly gather, structure, and present data analysis with experience working with data science teams to derive actionable results
  • Strong communication skills, including ability to translate complex technical issues into fundamental concepts
  • Strong relationship-building skills to build effective working relationships with Segment and business unit leaders
  • Highly developed financial acumen and business orientation
  • Ability to influence across all lines of business and at all levels within the Company.
  • Adaptability to respond to changing priorities.
  • Flexibility to manage multiple and competing priorities.
  • Work well under pressure.
  • High level of self-motivation and keen sense of 'owning' and delivering on project deliverables.

  
  What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

  
  Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.

  About Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

  Manulife is an Equal Opportunity Employer

  At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

  Salary & Benefits

  The annual base salary for this role is listed below.

  Primary Location

  Toronto, Ontario

  Salary range is expected to be between

  $103,050.00 CAD - $185,490.00 CAD

  If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

  Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

• About the company

  Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.

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