Director of Human Resources

As the Director of Human Resources at Blackbaud in Hyderabad, India, you will play a pivotal role in shaping and driving our HR strategy to support our growth and expansion in the region. This high-impact role requires a dynamic leader with a proven track record in HR management, talent acquisition, and organizational development. You will be responsible for overseeing all HR functions, ensuring alignment with global HR strategies, and fostering a culture of inclusivity and excellence.

What You’ll Do:

• Develop and execute a comprehensive HR strategy that aligns with Blackbaud’s global objectives and supports the company’s growth in India.

• Collaborate with senior leadership to identify and address HR needs, including workforce planning, resource forecasting, and talent management.

• Create and implement HR policies and procedures that are tailored to the cultural and regulatory environment in India, ensuring they align with Blackbaud’s global standards.

• Act as a trusted advisor to employees and management on all HR-related matters, fostering strong relationships and addressing any issues or concerns promptly and effectively.

• Partner with the Talent Acquisition leadership to support innovative talent acquisition strategies to attract high-caliber professionals across all levels.

• Foster a positive and inclusive work environment that reflects Blackbaud’s values.

• Develop and implement employee engagement initiatives and professional development programs.

• Establish and monitor key performance indicators (KPIs) to evaluate HR processes and initiatives.

• Build and maintain relationships with local educational institutions, industry groups, and community organizations to enhance Blackbaud’s employer brand and support talent acquisition efforts.

• Implement robust performance management systems that provide regular feedback, support employee growth, and align individual goals with organizational objectives.

• Develop and implement crisis management plans to ensure the safety and well-being of employees during emergencies or unforeseen events.

• Provide regular reports to senior management on HR metrics, progress, and areas for improvement.

• Ensure compliance with local employment laws and regulations.

• Stay informed of industry best practices and continuously refine HR processes.

• Support organizational change initiatives and manage through periods of growth and ambiguity.

• Navigate and manage both matrix and direct reporting relationships to ensure clear communication and alignment.

What You’ll Bring:

• Minimum of 15 years of HR experience, with a focus on talent acquisition and organizational development.

• Track record of building a startup site for a global capability center (GCC).

• Proven experience in HR leadership roles within the SaaS or technology sector. • Strong understanding of HR practices and employment laws in India.

• Demonstrated ability to manage international recruitment dynamics and collaborate with global teams.

• Experience in building and leading HR teams, including recruiters and HR specialists.

• Excellent strategic thinking, problem-solving, and decision-making skills.

• Strong communication and interpersonal skills, with the ability to drive and motivate teams.

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Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.