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Job Description
- Req#: A1148-25-0001?language=en&page=307&sort=publicationDateDesc
- Liaise with drug representatives
- Prepare and dispense medicines accurately, safely and promptly under the Doctors overall supervision.
- Liaise with drug representatives
- Prepare and dispense medicines accurately, safely and promptly under the Doctors overall supervision.
- Qualified to NVQ Level2 in Dispensing or equivalent
- Qualified to NVQ Level2 in Dispensing or equivalent
Job summary
As lead member of our dispensary team, you will help ensure that our patients get the best possible service every time they visit our surgeries. Through your passion to deliver a great healthcare service, you will play an important role in your local community. This position will be full-time but the hours can be discussed.
This is an enjoyable and highly responsible role for candidates with excellent attention to detail, the ability to work quickly and accurately at all times and the ability to build rapport and manage your dispensary staff.
Main duties of the job
Your main responsibility will be to assist with the day to day running of the dispensary, and to maintain excellent service to patients, which will be an invaluable contribution to the practices. You will need to be able to manage staff rotas and support the practice with the relevant administration needed.
The candidate will need to be qualified with to NVQ level 2 or equivalent in dispensing.
About us
Our main site is located in the village of Great Massingham and our branch surgery is at Docking. We are a hard-working and close knit team and often all pull together to help each other out at busy times.
You may be required to work at either surgery but this will be discussed with the applicants during interviewing.
Details
Date posted
03 June 2025
Pay scheme
Other
Salary
Depending on experience TBD
Contract
Permanent
Working pattern
Full-time
Reference number
A1148-25-0001
Job locations
Station Road
Great Massingham
King's Lynn
Norfolk
PE32 2JQ
Bayfield Surgery
High Street
Docking
King's Lynn
Norfolk
PE318NH
Job descriptionJob description
Job responsibilities
MAIN PURPOSE:Responsible to the Practice Manager for the smooth and efficient running and manning levels, of both Docking and Massingham dispensaries.
RESPONSIBLE TO:Practice Manager.
MAJOR DUTIES AND RESPONSIBILITIES (in no particular order or priority)
1. Managerial Responsibilities
2. Dispensing
3. Claims & searches
4. Security
5. Stock Control
6. Drug Budget
7. Medical Representatives
8. Docking
9. Other Duties
10. Special Requirements of the Post
11. Practice Champion
12. Liaise closely with the CCG and Prescribing Lead
13. Order oxygen supplies
14. Deal with drug safety issues
15. Order supplies and vaccines
16. Refer patients to Medicines Management
17. Oversee Venalink
18. DSQS and QOF
Managerial Responsibilities
1. Overall Manager of both Docking & Massingham dispensaries.2. Liaising with Drug Companies & Representatives to ascertain cost effective drugs and products.
3. Responsible for Annual Stocktaking of Docking & Massingham drugs.
4. Updating of dispensary protocols and standard operating procedures.
5. To ensure that both Docking & Massingham dispensaries are adequately manned and that a monthly roster is given to the Practice Manager showing manning level of both surgeries.
6. To ensure the dispensary staff are kept updated on dispensary matters and attend seminars and training courses as required.
7. To ensure that dispensing staff at both Massingham & Docking surgeries complies with Government Policy regarding the recording and safeguarding of Controlled Drugs and that a Controlled Drugs Register is maintained.
8. To ensure that the dispensing staff are aware of the Government Policy regarding prescription charges & exemptions. That practice staff who sign for patients will be held liable for exemptions claimed unlawfully.
Dispensing
1. To dispense to patients, with the aid of the computer, medicines as required by the Doctors in the Practice.2. Not to dispense medicines to unauthorised persons without the Doctors consent.
3. To dispense and record Private Prescriptions with their payments.
4. To receive, record and dispense Repeat medicine requests. (Note: With regard to patients whose prescription review date has passed, a small quantity only of medicine should be issued, sufficient to sustain them until a review by their Doctor can be made).
5. To ensure that the Register of Controlled Drugs (CDs) is kept totally up-to-date at all times (i.e. all receipts and issues to be recorded and checked with a Doctor.
6. To collect NHS Prescription Charges, when appropriate, and maintain a record of patients who owe money.
7. To liaise with the Doctors regarding requests from patients for medicines not on Repeat Prescription.
8. To print Prescriptions for items used by the District Nurses and to order items required by them.
9. To deal with Dispensary-related patient enquiries when necessary.
10. To prepare drugs for distribution to outlying areas.
11. To ensure that the appropriate security measures are maintained of both the dispensary and medical storeroom whilst on duty. That any breaches of security are brought to the Practice Managers attention ASAP.
Claims & Searches
Update Support TDM for Lithium patients
Drug Claims
Medicine Management Claims
Any searches that improve the quality and cost of medications prescribed by the practice.
PA items for the Finance Manager
Security
1. Report all breaches of security to the practice manager as soon as practicable sothat he/she can investigate.
2. To ensure that adequate security measures for the safeguarding of Controlled Drugs are in place at Massingham and Docking surgeries.
3. Together with the Practice Manager, ensure that the security of the dispensing areas at Massingham and Docking surgeries are adequate.
4. To ensure that all dispensing staff are aware of the security measures to be taken, to enable the security of the dispensary areas at all times, both during the working day and when the premises are closed.
5. Any breaches in security procedures are to be reported Immediately, to either a Doctor or the Practice Manager.
Stock Control
1. To maintain adequate stock control with the aid of the computer.
2. To utilise stock in date order to minimise wastage caused by time-expired items.
3. To check drugs delivered each day against invoices, to enter on computer and pass invoices to the Practice Manager for payment as required.
Drug Budget
1. To re-order supplies of drugs from Wholesalers each day and as necessary by Transfer Order via Medical Sales Representatives.
2. To ensure that agreed amounts of drug bonus are received by the Practice and that the Practice Manager is kept informed of these for accounting purposes.
3. Work closely with the prescribing team at the CCG to ensure optimum medications are prescribed.
Medical Representatives
1. To liaise with Medical Representatives and negotiate cost of drugs and bonuses.
Other Duties
1. To ensure the cleanliness of the Dispensary and equipment at all times.
2. To maintain the smooth running of printers in the Dispensary and ensure that the toners are not low
3. To carry out the checking and counting of prescriptions each month for submission to the Prescription Pricing Authority.
4. When on late shift, at the end of evening surgery, to count till money and ensure that the Drug Cupboard is locked.
Special Requirements of the Post
1. An understanding, acceptance and adherence to the need for strict confidentiality.
2. An ability to use own judgement, resourcefulness, common sense and local knowledge to respond to patients enquiries and requests.
3. Excellent Communication Skills.
4. Ability to self motivate, organise and prioritise own workload.
Job responsibilities
MAIN PURPOSE:Responsible to the Practice Manager for the smooth and efficient running and manning levels, of both Docking and Massingham dispensaries.
RESPONSIBLE TO:Practice Manager.
MAJOR DUTIES AND RESPONSIBILITIES (in no particular order or priority)
1. Managerial Responsibilities
2. Dispensing
3. Claims & searches
4. Security
5. Stock Control
6. Drug Budget
7. Medical Representatives
8. Docking
9. Other Duties
10. Special Requirements of the Post
11. Practice Champion
12. Liaise closely with the CCG and Prescribing Lead
13. Order oxygen supplies
14. Deal with drug safety issues
15. Order supplies and vaccines
16. Refer patients to Medicines Management
17. Oversee Venalink
18. DSQS and QOF
Managerial Responsibilities
1. Overall Manager of both Docking & Massingham dispensaries.2. Liaising with Drug Companies & Representatives to ascertain cost effective drugs and products.
3. Responsible for Annual Stocktaking of Docking & Massingham drugs.
4. Updating of dispensary protocols and standard operating procedures.
5. To ensure that both Docking & Massingham dispensaries are adequately manned and that a monthly roster is given to the Practice Manager showing manning level of both surgeries.
6. To ensure the dispensary staff are kept updated on dispensary matters and attend seminars and training courses as required.
7. To ensure that dispensing staff at both Massingham & Docking surgeries complies with Government Policy regarding the recording and safeguarding of Controlled Drugs and that a Controlled Drugs Register is maintained.
8. To ensure that the dispensing staff are aware of the Government Policy regarding prescription charges & exemptions. That practice staff who sign for patients will be held liable for exemptions claimed unlawfully.
Dispensing
1. To dispense to patients, with the aid of the computer, medicines as required by the Doctors in the Practice.2. Not to dispense medicines to unauthorised persons without the Doctors consent.
3. To dispense and record Private Prescriptions with their payments.
4. To receive, record and dispense Repeat medicine requests. (Note: With regard to patients whose prescription review date has passed, a small quantity only of medicine should be issued, sufficient to sustain them until a review by their Doctor can be made).
5. To ensure that the Register of Controlled Drugs (CDs) is kept totally up-to-date at all times (i.e. all receipts and issues to be recorded and checked with a Doctor.
6. To collect NHS Prescription Charges, when appropriate, and maintain a record of patients who owe money.
7. To liaise with the Doctors regarding requests from patients for medicines not on Repeat Prescription.
8. To print Prescriptions for items used by the District Nurses and to order items required by them.
9. To deal with Dispensary-related patient enquiries when necessary.
10. To prepare drugs for distribution to outlying areas.
11. To ensure that the appropriate security measures are maintained of both the dispensary and medical storeroom whilst on duty. That any breaches of security are brought to the Practice Managers attention ASAP.
Claims & Searches
Update Support TDM for Lithium patients
Drug Claims
Medicine Management Claims
Any searches that improve the quality and cost of medications prescribed by the practice.
PA items for the Finance Manager
Security
1. Report all breaches of security to the practice manager as soon as practicable sothat he/she can investigate.
2. To ensure that adequate security measures for the safeguarding of Controlled Drugs are in place at Massingham and Docking surgeries.
3. Together with the Practice Manager, ensure that the security of the dispensing areas at Massingham and Docking surgeries are adequate.
4. To ensure that all dispensing staff are aware of the security measures to be taken, to enable the security of the dispensary areas at all times, both during the working day and when the premises are closed.
5. Any breaches in security procedures are to be reported Immediately, to either a Doctor or the Practice Manager.
Stock Control
1. To maintain adequate stock control with the aid of the computer.
2. To utilise stock in date order to minimise wastage caused by time-expired items.
3. To check drugs delivered each day against invoices, to enter on computer and pass invoices to the Practice Manager for payment as required.
Drug Budget
1. To re-order supplies of drugs from Wholesalers each day and as necessary by Transfer Order via Medical Sales Representatives.
2. To ensure that agreed amounts of drug bonus are received by the Practice and that the Practice Manager is kept informed of these for accounting purposes.
3. Work closely with the prescribing team at the CCG to ensure optimum medications are prescribed.
Medical Representatives
1. To liaise with Medical Representatives and negotiate cost of drugs and bonuses.
Other Duties
1. To ensure the cleanliness of the Dispensary and equipment at all times.
2. To maintain the smooth running of printers in the Dispensary and ensure that the toners are not low
3. To carry out the checking and counting of prescriptions each month for submission to the Prescription Pricing Authority.
4. When on late shift, at the end of evening surgery, to count till money and ensure that the Drug Cupboard is locked.
Special Requirements of the Post
1. An understanding, acceptance and adherence to the need for strict confidentiality.
2. An ability to use own judgement, resourcefulness, common sense and local knowledge to respond to patients enquiries and requests.
3. Excellent Communication Skills.
4. Ability to self motivate, organise and prioritise own workload.
Person SpecificationPerson Specification
Qualifications
Essential
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Great Massingham and Docking Surgeries Partnership
Address
Station Road
Great Massingham
King's Lynn
Norfolk
PE32 2JQ
Employer's website
https://www.massingham-dockingsurgeries.co.uk/ (Opens in a new tab)
Employer details
Employer name
Great Massingham and Docking Surgeries Partnership
Address
Station Road
Great Massingham
King's Lynn
Norfolk
PE32 2JQ
Employer's website
https://www.massingham-dockingsurgeries.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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