A District Manager, or Retail District Manager, supervises and oversees the operations of retail store branches within a certain region. Their main duties include hiring and training store managers, collaborating with managers to set goals for each store and communicating and enforcing customer policies to managers and team members.

• Reaching financial objectives

• Assigning workloads

• Adhering to company policies and local, state and federal laws

• Training team members

• Addressing performance issues that affect profits in order of priority

• Coaching other managers

• Resolving customer concerns using excellent customer service skills

• Developing business strategies for revenue growth

• Verbal and written business communication

• Accepting responsibility for mistakes and correcting them

• Problem-solving using analytical, creative and critical-thinking skills

• Time-management and organizational skills

• Flexibility to adapt to changes in business operations

• Negotiating and resolving conflicts with employees and customers

• Leadership skills to motivate, teach and encourage coworkers