Employer Industry: Nonprofit Organization

Why consider this job opportunity:
- Competitive salary and comprehensive benefits package, including Health, Dental, Vision, Life & Disability insurance, and Retirement Savings Plan
- 11 Paid Holidays and a generous Paid Time Off program
- Tuition reimbursement for online continuing education and degree programs through partnership with Catholic International University
- Work in a caring environment that values family/life balance and fosters a sense of belonging
- Opportunity to apply your talents to advance the mission of sharing the Gospel with the world
- Freedom to participate in Mass, visit the chapel for prayer, or attend an annual retreat

What to Expect (Job Responsibilities):
- Deliver excellent donor care through email and written correspondence, resolving issues and updating donation schedules
- Monitor, sort, and triage the Mission Advancement email inbox and designated workflows
- Respond to donors' written inquiries and evaluate donation issues, including making donations and address changes
- Safeguard benefactor information while maintaining donor privacy
- Occasionally assist during peak donor call traffic to answer calls

What is Required (Qualifications):
- Minimum of two years of customer service experience
- Familiarity with fundraising principles and best practices
- A Practicing Catholic with knowledge of the Catholic Faith and the employer's mission
- Excellent verbal communication skills and a patient, helpful disposition
- Bachelor's degree in business or a related field, or equivalent training and work experience

How to Stand Out (Preferred Qualifications):
- Experience with fundraising CRMs
- Bilingual in Spanish

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