E-Business is shaping an exciting new future and has designed a portfolio of digital solutions and services in a customer centric way to meet the needs and solve the pain points of our customers. We do this by supporting the designing, building and delivering of expertise in the role of E-Business Deployment Lead.

Your role at HEINEKEN

As the E-Business Deployment Lead, you will be responsible for successful business transitions of OpCos on quality, time, scope, budget: translating of Customer lifecycle in strong digital capability through implementation of Customer Lifecycle management E2E with CORE platforms (UCE, Integrations). Supporting the Global E-Business and CORE deployment team in realizing the yearly project roadmap.

Here's what you will do:

• Manage (independently operating) relationship with CORE deployment team and Product Owner.
• Provide guidance and supervise OpCo deployment as a SME.
• Execute work applying practical methods and processes.
• Develop relevant toolkits, frameworks and materials to support the capability building of process optimization for customer lifecycle
• Provide content expertise, hands-on involvement and overall project management of the implementation in close collaboration with the CORE deployment team/local OpCo teams.
• Create a global blueprint for training materials and perform selected platform trainings.
• Support activity of CORE change and communications workstream.
• Align and manage localization requests with Product Owner, CORE deployment team and OpCo.
• Autonomously drive the OpCo engagement and project agenda in alignment with CORE deployment team.
• Transfer knowledge and gradually hand over responsibilities to OpCos.

Where will you land?

Within HEINEKEN Global E-Business. Together we are shaping an exciting new future and designed a portfolio of solutions and services in a customer centric way to meet the needs and solve the pain points of our customers. Would you like to know more about our exciting and innovative E-Business organization at Heineken? Please speak to Charlie via this link, our virtual colleague, to answer your main questions! She’s got you covered!

Are you the E-Business Deployment Lead we are looking for:

You shape, connect, deliver and role model HEINEKEN behaviours; manages relationships with stakeholders (with conflicting interests) on operational level; communicates through understanding, influencing and/or serving others; you hold project management skills, building collaborative relationships, change management, influencing skills, managing without control and deal with uncertainty and challenges constructively. But if you really want to succeed in the role, you have the following must-haves:

• Bachelor or Master Degree preferably in Computer sciences, Sales or Business Management
• + 5 year’s experience working in E-commerce or ERP environment with with CRM platforms and ERP implementations. Experience in Commercial roles or data management is a plus.
• Excellent oral and written command of English

What is in it for you?

At HEINEKEN, we have a proud reputation for the many career opportunities we offer our employees. Your career has the opportunity for being a unique journey, with a steep learning curve, across various brands, businesses or geographies. Next to a collaborative, international working environment, we will offer you a very rewarding salary and excellent secondary benefits.

This includes:

• An extensive and rewarding pension-plan
• Various training courses as part of your personal development plan
• Employee discount for health insurances
• Remuneration for travel expenses
• Flexible working hours and the flexibility for working from home

We are HEINEKEN

Our proud history as a family-owned, independent brewer stretches back 150 years. We brew the highest quality beers, build globally loved brands and strive to do both of these things as sustainably as possible. With a larger global presence than any other brewer in the business, we're able to draw strength from the diverse regions we operate in and sell to – driving consumer trends and opening up new market opportunities in the process. No matter where our more than 84,000 global employees are based or what role they play, each one is driven by the same goals and united under the same values.

It's what makes us proud to say We Are HEINEKEN.