Hybrid

Agency :

Havas Market

Job Description Summary :

Havas Market

Job Title: e-Commerce Manager

Reporting into: e-Commerce Director

Location: Havas Village London, 3 Pancras Square, Kings Cross, N1C 4AG

Job Description :

Havas Market

Job Title: e-Commerce Manager

Reporting into: e-Commerce Director

Location: Havas Village London, 3 Pancras Square, Kings Cross, N1C 4AG

ABOUT HAVAS MARKET

Launched in 2020, Havas Market is our global e-commerce function within Havas Media Network, dedicated to helping clients navigate and capitalise upon the changing retail landscape. The driving philosophy for Havas Market is to create meaningful retail experiences and in doing so, get clients to think about retail through the lens of shopper experience.

In 2022, Havas Market was turbo charged by the acquisition of specialist Amazon consultancy, Expert Edge. We now bring a 360 service solution to our clients, which spans DTC web development, retail consultancy, content optimisation through to a full managed service for performance media activation (PPC, Amazon, Retail Media etc.). We can therefore deliver on our vision of delivering Connected Commerce solutions to meet increasingly complex and fragmented shopper behaviour.

BENEFITS OF WORKING AT HAVAS MARKET

We are focussed on building a positive and collaborative environment where we can support people, not just in day-to-day tasks but also in other areas. We offer an extensive health and wellbeing programme with everything from ‘lunch and learn’ sessions with a nutritionist, art therapy workshops, personal development one to one coaching sessions, HIIT classes, meditation, and yoga classes.

The role also comes with a host of benefits including private healthcare, subsidised onsite café, a generous annual leave policy, flexible working, mental health days each quarter, enhanced parental leave, your birthday off, early finish Friday, and extra time off over the Christmas period.

THE ROLE

This is an exciting opportunity for an experienced e-Commerce specialist to join the Havas Market team as E-Commerce Manager. This role will be focussed on paid activation within Amazon – so it’s important you have strong experience working across Sponsored Ads formats and ideally have exposure to Amazon DSP as well. There may also be an opportunity to expand into retail media and paid search as we seek to build a team of specialists that can each deliver against our Connected Commerce vision.

This is an opportunity to work across a diverse and exciting set of clients that includes household names and challenger brands alike. This is a client set with both domestic and international exposure and could span Dash Water, Topps Europe, Love to Dream, and possibly brands such as JDE down the line.

The principal elements of the role will be to manage an e-Commerce Executive in pursuit of performance excellence across a defined set of clients. You will be responsible for campaign implementation, analysis, optimisation, delivery, and evaluation across Amazon. Working alongside the BD/AD on your client set, you will also have a chance to heavily influence strategy and lead on the implementation of innovative, new solutions for your clients.

There will be a heavy client facing element to this role, as you’ll be required to attend weekly calls/meetings and lead on larger monthly and quarterly meetings, with the support of your line manager. As such, it’s essential you feel comfortable with clients, have strong communication skills, as well as a proactive attitude and a real hunger for success.

CAPABILITIES

• Be responsible for the creation and management of Amazon campaigns to effectively deliver client objectives and targets.
• Drive best practice on your clients, and through your team; specifically, improving the quality of campaign delivery, innovation, and automation.
• Develop and plan holistic Amazon strategies largely independently, but with the support of your line manager where required.
• Oversee and/or execute the optimisation of campaigns (manual and automated), utilising the full breadth off bid management tools (PacVue) and other technologies (JungleScout, Helium10 etc.) at your disposal.
• Develop a rich understanding of your clients’ audience and the consumer journey for their vertical, always striving to deliver richer insight to clients.
• Help to drive innovation and creative solutions, ensuring media firsts and beta use.
• Oversee accurate and timely finance administration and budgeting.
• Be the day-to-day contact for client set. Leading, maintaining, and growing strong relationships with relevant client stakeholders.
• Lead on client facing presentations on strategy, campaign recommendations and results.
• Contribute towards wider initiatives where required, i.e., team training, award entries etc.
• Maintain development plans, roadmaps, and media plans for clients.
• Manage personal development plans for direct reports, ensuring SMART objectives are set.
• Develop the expertise, technical knowledge and all-round skill set of all your direct reports.

EXPERIENCE REQUIRED

• 3+ years’ experience within an e-commerce remit, ideally within an agency environment.
• Proven experience of working with established clients and decent budgets.
• Experience across Amazon Ads, Analytics and bid management solutions, such as PacVue.
• Experience and recent knowledge of competitor tools, such as JungleScout, Perpetua etc.
• Good numeracy skills with strong knowledge/ experience of MS Excel.
• Passion for, and a wide understanding of, all aspects of digital media.
• Strong time management skills and ability to prioritise workload across your team.
• Excellent communicator – written and verbal, with the ability to present confidently.
• Ability to work under pressure.

#LI-PH1

Skills :

Contract Type :

Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.