With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ – the skin – meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we’re in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

We are currently seeking a Key Account Manager / eCommerce Manager to join our consumer team in North Sydney. In this role you will be responsible for developing and implementing the e-commerce strategy to drive online sales and enhance the digital presence of Galderma's products and services across pure play channels and specifically Amazon. You will play a crucial role in growing Galderma's online business, managing key e-commerce platforms, and ensuring a seamless customer experience throughout the online purchasing journey.

Key Responsibilities

• Drive annual Sales Growth and Trade Promotional Spend for assigned customers.

• Own customer forecasting and propose investment levels during Brand and Account Planning.

• Set and measure online presence through Galderma's CARS framework.

• Collaborate with local/regional leads to enhance our ecommerce footprint.

• Provide regular performance updates on set account KPIs

• Collaborating with other teams to ensure a seamless customer experience.

• Manage total trade spend and adjust plans based on promotional effectiveness and ROI analysis.

Skills & Qualifications

• Bachelors degree or equivalent

• Proficient in the use of IRI/Aztec and IQVIA databases

• 3 years+ Ecommerce Management experience in the FMCG industry. Health & Beauty channel experience ideal but not mandatory.

• Experience with major online retailers such as Amazon, Coles Online or Woolworths Online, CWH Online

• Leads and influences teams that are not direct reports

What we offer in return

We are committed to providing a competitive and attractive salary package along with addition benefits such as:

• Professional development, offering opportunities for training, education, and career advancement

• Employee recognition and rewards

• Health and wellness benefits

• State of the art office and excellent work culture

• We plan to set you up for success

You will also be working for an organisation that embraces diversity & inclusion. We believe we deliver better outcomes by reflecting the perspectives of our diverse customer base.

Next Steps

• If your application is successful and your profile is a match, our recruiter will reach out to you directly and engage you in the first conversation regarding this role.

• The next step is a virtual or face to face conversation with the hiring manager.

• The final step is a panel conversation face to face with the extended team. Here you will be asked to present a case study and complete a psychometric test.

Our people make a difference.

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.