• Job Description

  Req#: C9427-25-0371?language=en&page=66&sort=publicationDateDesc

  Job summary

  The unit manager will work closely with the ED Matron to provide assurance high standards of patient care are delivered in the ED and smooth daily operations take place.

  The Emergency Department (ED) Unit manager is accountable and responsible for the twenty-four-hour care delivery and management of the ED, including the supervision of staff and students. To achieve this, the unit manager will work in a supervisory capacity and will be expected to lead and manage team performance thus enhancing patient experience, improving patient outcomes and contributing to the organisational priorities of improved patient flow, reduction in staff sickness levels, safe and effective deployment of the nursing workforce. The unit manager will act as an exemplar role model delivering high standards of care through always demonstrating care and compassion.

  The unit manager will drive standards ensuring key performance indicators are worked within and support staff to achieve emergency medicine performance metrics to optimise patient experience, care and journey in the department this includes: 4 hour performance, time to initial assessment and ambulance off load and improve staff health and well being and the environment in which we work.

  Main duties of the job

  • Professional responsibilities
  • Clinical and leadership responsibilities
  • Integrated team responsibilities
  • Professional development and education responsibilities
  • Audit, quality and risk management responsibilities
  • Resource management responsibilities
  • Behaviours
  • Performance responsibilities

  About us

  At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

  We are proud to be in thetop 20 best hospitals to work for in the country.

  We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

  A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

  We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

  We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

  Details

  Date posted

  29 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 7

  Salary

  £46,148 to £52,809 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  427-7216181

  Job locations

  Emergency Department

  Combe Park

  Bath

  BA1 3NG

  
  

  Job description

  Job responsibilities

  The above responsibilities consist of the following attributes to name a few:

  • Maintaining an active registration; including the appropriate revalidation
  • Maintaining and up to date portfolio
  • fulfilling mandatory training requirements
  • Professionally accountable and responsible for assessing skill mix and team structures and implementing changes in working practices accordingly ensuring that care processes and systems support the delivery of high-quality patient care
  • Working collaboratively with PALS and Patient Forums to investigate and resolve patient concerns/ complaints, involving ward staff in developing action plans and progress development meetings within given timeframes
  • To ensure staff are familiar with national, professional and local quality issues relevant the delivery of nursing services, e.g. CQC
  • Generating and sustaining relationships that promote dignity, diversity, rights and responsibilities within the team and wider organisation
  • Optimising the learning environment within the department by ensuring good induction of all staff including students
  • Facilitating the development of nurse-led quality improvement initiatives.
  • Work with the practice education facilitator team in ED to ensure the compliance of all mandatory training and NMC revalidation requirements, ensuring all records of training and development are maintained
  • Supporting the ED Matron and divisional management team to develop the service within the department area and implement service improvement using the appropriate service transformation tools and monitoring of key performance indicators
  • Providing the ED matron assurance daily checklists, daily quality walk around and reports are completed and submitted daily

  • Reviewing, investigating and resolving datixs

  • Completing relevant audits within the department

  • Value and respect colleagues, other members of staff and patients

  Job description

  Job responsibilities

  The above responsibilities consist of the following attributes to name a few:

  • Maintaining an active registration; including the appropriate revalidation
  • Maintaining and up to date portfolio
  • fulfilling mandatory training requirements
  • Professionally accountable and responsible for assessing skill mix and team structures and implementing changes in working practices accordingly ensuring that care processes and systems support the delivery of high-quality patient care
  • Working collaboratively with PALS and Patient Forums to investigate and resolve patient concerns/ complaints, involving ward staff in developing action plans and progress development meetings within given timeframes
  • To ensure staff are familiar with national, professional and local quality issues relevant the delivery of nursing services, e.g. CQC
  • Generating and sustaining relationships that promote dignity, diversity, rights and responsibilities within the team and wider organisation
  • Optimising the learning environment within the department by ensuring good induction of all staff including students
  • Facilitating the development of nurse-led quality improvement initiatives.
  • Work with the practice education facilitator team in ED to ensure the compliance of all mandatory training and NMC revalidation requirements, ensuring all records of training and development are maintained
  • Supporting the ED Matron and divisional management team to develop the service within the department area and implement service improvement using the appropriate service transformation tools and monitoring of key performance indicators
  • Providing the ED matron assurance daily checklists, daily quality walk around and reports are completed and submitted daily

  • Reviewing, investigating and resolving datixs

  • Completing relevant audits within the department

  • Value and respect colleagues, other members of staff and patients

  Person Specification

  Evidence through personal statement and application

  Essential

  • Band 7 with evidence of working in the Emergency Department
  • NMC or equivalent registration
  • Evidence of people management

  Evidence from application form and personal statement

  Desirable

  • Evidence of a leadership qualification
  • Participation in service development

  Person Specification

  Evidence through personal statement and application

  Essential

  • Band 7 with evidence of working in the Emergency Department
  • NMC or equivalent registration
  • Evidence of people management

  Evidence from application form and personal statement

  Desirable

  • Evidence of a leadership qualification
  • Participation in service development

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Royal United Hospitals Bath NHS Foundation Trust

  Address

  Emergency Department

  Combe Park

  Bath

  BA1 3NG

  
  

  Employer's website

  https://www.ruh.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Royal United Hospitals Bath NHS Foundation Trust

  Address

  Emergency Department

  Combe Park

  Bath

  BA1 3NG

  
  

  Employer's website

  https://www.ruh.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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