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End User Support Analyst - I
7 days agoWhat's your preference?
Job Description
- Req#: 26-00785
- As part of the sales support team, you will be responsible for responding to review, research and establish Sales Acct & NASP requests using the data and tools provided.
- Assist with CLE review, updated and duplicate cleanups to ensure CLE are unique per customer
- Review requirements, Test and accept new GCH application functionality
- Provide exceptional customer service via phone and email as necessary.
- Strong Skill to be able to manually review data in multiple sources and make connections between them
- Microsoft Excel & Google Sheets usage for data analysis
- Excellent written and spoken English
- Ability to Quickly learn new tools and work in a team
- Ability to work under tight timelines and meet or beat sla's
- Ability to support system testing evening/weekends as required
- Customer service support
- High School & Bachelors preferred
- Data analysis certifications preferred
- Para-legal knowledge preferred
Job Title :: End User Support Analyst - I - Entry Level
Job Location :: Dallas TX/ Ashburn VA, MD, NJ - Hybrid Onsite
We are looking for a entry level end user support candidates who will be a part of the sales support team.
Targeted Years of Experience: 0-3 years
Responsibilities:
MUST HAVE SKILLS (Most Important):
DESIRED SKILLS:
EDUCATION/CERTIFICATIONS:
About AgreeYa: AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at www.agreeya.com for more information.
Equal Opportunity: AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at www.agreeya.com/career-culture to learn about our Career & Culture.About the company
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