• Job Description

  Req#: JR-091457

  Responsible for the overall management of center enrollment for a group of centers. The focus of this position is to have the full picture of current and future enrollment and to use it to make strategic decisions to achieve maximum occupancy levels for the group. This includes building and managing a pipeline of registered families, making and securing enrollment offers 90-120 days out and projecting and monitoring transitions 90-120 days out. In addition, they will build relationships with parents and center operators, and provide ongoing communication, guidance and support to both.

  Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

  This role is remote eligible but must located on Mountain Standard Time zone.

  What you will be doing:

  Enrollment

  • Work with qualified families post visit to secure registration

  • Strategically manage the pipeline for a group of centers and manage offers to maximize enrollment for the entire group

  • Manage the pipeline of registrations and secure them for future enrollment 90- 120 days in the future

  Transitions

  • Manages monthly transition meeting with center director to review 90 – 120 day transition. Work with director to move transitions from projected to scheduled.

  • Once transition is scheduled offer space to backfill.

  • Elevate situations of staffing preventing enrollment to RM/DVP

  General

  • Strategically look at overall center demand and trends and make recommendations on opening or closing of classrooms and future hiring needs.

  • Develop a strong respectful partnership with the operators grounded in the HEART principles to drive to results

  • Keep marketing manager informed of projected vacancies and marketing needs

  • Maintain center availability in Bright Web for the contact center.

  • Sense of urgency as it relates to enrollment and accurately projecting for future

  • Develop and maintain expert knowledge of Bright Horizons Enrollment Management System and Bright Star System, including being able to report on all data points and metrics tracked within the systems. Utilize reports to help for future planning.

  What we hope you will bring to this role:

  • Bachelor's Degree or experience in lieu of degree

  • 2+ years of experience in a business setting is required

  • 2+ plus years experience in sales is preferred

  Additional Job Requirements

  • Manages his/her own workload and prioritize projects to meet deadlines.

  • Ability to work autonomously but defer to management for complex or unusual situations, in coordination with operations.

  • Excellent written and verbal communication skills with ability to document information accurately.

  • Proficient in basic Microsoft applications (must know Outlook, Word and Excel). Should be comfortable learning new systems quickly.

  • Excellent phone & customer service skills.

  • Functions effectively under pressure and maintains a positive outlook.

  Compensation Range:

  The annual salary range for this role is: $58,000-$60,000 per year

  The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

  Life at Bright Horizons:

  Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.

  Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus child care discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

  #indcc

  Compensation Range: $58,000-$60,000 per year

  The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

  Life at Bright Horizons:

  Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.

  Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

  HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

  Contact us at bhrecruit@brighthorizons.com or 855-877-6866

  Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA) .

  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

• About the company

  Bright Horizons is a United States–based child-care provider and is the largest provider of employer-sponsored child care.

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