• Job Description

  Req#: 4157
  PRIMARY FUNCTION: This position is responsible for providing enterprise application support to all district staff and administering security access to the district’s enterprise applications. REPORTS TO: Manager, Customer Service/Quality Assurance SALARY SCHEDULE: G-11 WORK DAYS: 250 REQUIREMENTS: Education Level: High school diploma Preferred: Training in administration of enterprise applications Experience, Skill, and Certification: Five years experience with Microsoft Windows, Microsoft Office, and enterprise software applications such as PowerSchool SIS, AMS Financial system, and AMS HR System. Three years experience with district enterprise applications for internal candidates. Advanced knowledge of customer software application support and network communications technologies. Advanced skill in the use of MS Office Suite (Word processing, spreadsheets, database, Outlook, and file manipulation) Ability to read technical information and diagnose and resolve complex problems in a timely manner Ability to independently plan, organize, and prioritize one’s own activities, but to also provide and follow instructions Strong interpersonal communication skills; ability to work well and get along with a variety of customers and other technical support personnel even in the most stressful situations ESSENTIAL DUTIES: Establishes system access by issuing IDs Documents access by logging, sorting, counting, and filing requests, recording terminations and transfers. Audit user accounts for all systems to ensure that staff have appropriate access to systems. Maintains security files by receiving, processing, and filing computer security forms; documents, and agreements. Troubleshoot security related access issues for staff. Reconcile active and inactive staff. Provide advance level support to district staff for applications. Maintains documentation, activity logs and records related to assigned duties; follows established documentation, record keeping guidelines, and service level agreements established by the Data and Information Division. Performs other duties as necessary for the effectiveness of the organization. TERMS OF EMPLOYMENT Incumbents will receive an annual contract. The work calendar will be 250 days. Salary will be determined based on level of certification and allowable experience. Exempt NON-ESSENTIAL RESPONSIBILITIES A responsibility is considered to be “non-essential” (for the purposes of compliance with the Americans with Disabilities Act) if: it is shared between multiple incumbents in the job; or it could be performed by an employee in another job within the workgroup. Note the responsibility number from the list in the “Duties and Responsibilities” section for those responsibilities that could be considered “non-essential” based on this definition. Certain limited aspects of General Duties and Responsibilities items referenced in Section 1 (b) and (d) might be considered “non-essential” in a specific situation. Any request for accommodation must be reviewed on an “individual case” basis. PHYSICAL AND SENSORY DEMANDS Most jobs in the District have physical and sensory demands that can be described by one of the two categories noted below. For jobs that require more physical or sensory effort, please list the requirements in this section. The category applicable for this position is listed below. OFFICE Employees in this category are normally exposed to a typical environment. The employee has some control over the length of time sitting, standing, or ambulating. There are occasions that require the lifting or pulling of equipment or supplies, as well as bending, stooping, or stretching. There is frequent use of computers, telephone, and other standard office equipment, which includes reading, listening, writing, or speaking. There are few exceptional physical or sensory demands.

• About the company

  Savannah-Chatham County Public School System is a school district based in Chatham County, Georgia, United States.

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