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Enterprise Onboarding and Implementation Specialist
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Job Description
- Req#: gmHByhhtyBvY
Employer Industry: SaaS for Legal Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible paid time off and a home office stipend
- Choice of medical, dental, and vision insurance plans for you and your family
- Paid parental leave and 401(k) for US-based employees
- Up to 30% travel to customer sites for onboarding and training
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Develop and manage comprehensive project plans for customer enterprise platform delivery
- Oversee data migration, system configuration, user onboarding, and change management
- Design and implement customer adoption strategies to ensure high user engagement
- Lead User Acceptance Testing (UAT) and deliver robust training programs
- Act as the primary point of contact for customer project teams, facilitating requirements gathering
What is Required (Qualifications):
- Bachelor's degree in Business, Computer Science, or a related field
- 7-10 years of program or project management experience in enterprise software delivery or SaaS environments
- Proven expertise in retiring legacy systems and migrating data to modern platforms
- Extensive experience in change management and customer adoption strategies
- Strong understanding of data schema mapping and enterprise compliance requirements
How to Stand Out (Preferred Qualifications):
- PMP, Agile, or similar change management certification
- Experience with project management tools such as Jira, Asana, or MS Project
- Knowledge of change management frameworks like ADKAR or Kotter
- Advanced skills in stakeholder relationships and communication planning
- Proficiency in configuring workflows and permissions in enterprise platforms
#SaaS #LegalTech #ProjectManagement #ChangeManagement #CareerOpportunity #RemoteWork
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