• Job Description

  Req#: 1879494
  Job Type
  
  Full-time
  
  Description
  
  MAKE A DIFFERENCE AT OCHIN
  
  OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.
  
  OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.
  
  At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.
  
  Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 800 diverse professionals, working remotely across 46 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: Learning, Heart, Belonging, and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
  
  Position Overview
  
  The Epic Revenue Cycle Billing Apprentice Analyst is a brand new entry level opportunity to join a team responsible for supporting the implementation, maintenance and optimization of critical access hospital billing and professional billing solutions and practice management applications deployed across the OCHIN collaborative as well as support other systems used by the EPIC Operations Team. This role will support analyst teams that focus on configuration, technical troubleshooting, and solutions-discovery for OCHIN's members. We offer a robust on-the-job training program to help apprentices reach their goal to be a certified Epic application analys t. **We are hiring 2 apprentice analysts, and the ideal candidates will have prior operational revenue cycle expertise working in a critical access hospitals with a strong desired to growth their skills to become a certified Epic Resolute Revenue Cycle Application Analyst.**
  
  Essential Duties
  
  • To be the first line of contact with members of the OCHIN collaborative to help research and coordinate resolution of revenue cycle billing issues
  • Troubleshooting and resolution of issues within application modules in response to user requests
  • Provide support to the Revenue Cycle Analyst Teams
  • Ensure support tickets are complete and communicated to requester as needed
  • Proactively contact members and staff to follow up on technical and workflow issues
  • Develop ability to understand the revenue cycle billing and charging needs of the members
  • Triage incoming calls and communications to determine the priority level and appropriate team
  • Resolving problems with application vendor or other technical support as indicated
  • Attend OCHIN provided training as directed by Epic Revenue Cycle Billing Applications Team
  • Managing user requests according to business needs & priorities
  • Developing working knowledge of current clinical EHR software technologies
  • Travel nationally for off-site software installation and support required up to 25%.
  • Provide elbow support to clinic staff during Go-Lives as needed.
  
  
  Requirements
  
  
  • Associates or Bachelor's degree preferred or equivalent work experience in a healthcare setting
  • Must have a minimum of 2 years experience in medical billing and accounts receivable experience and third-party reimbursements and or coding in a hospital setting; experience with billing and or coding in a critical access hospital is strongly desired.
  • Strong knowledge of medical terminology and prior experience working with EMR systems is required.
  • Medical Coding certification from AAPC (CPC Certified) or AHIMA (CCS Certificate, and current certification from ADCA (CDC certificate) is a plus.
  • Must be proficient in Electronic Health Records (EHRs); experience working in Epic is a plus
  • Must have high aptitude for problem-solving, optimization workflows, and software configuration and a desire to become a certified Epic Revenue Cycle Analyst
  • Must be well-organized with the ability to manage multiple projects and meet deadlines in a fast-paced environment
  • Must have strong customer service skills and solutions-focused orientation to meet member's workflow needs
  
  
  COVID-19 Vaccination Requirement
  
  To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
  
  Work Location and Travel Requirements
  
  OCHIN is 100% remote organization. Work from home requirements are:
  
  • Ability to work independently and efficiently from a home office environment
  • High Speed Internet Service
  • It is a requirement that employees work in a distraction free workplace
  • Travel will be required up to 25% nationally for on-site Go Live support based on business requirements for OCHIN
  
  We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings
  
  Equal Opportunity Statement
  
  OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.
  
  As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.
  
  Base Pay Overview
  
  The typical offer range for this role is minimum to midpoint ($65,943), with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.
  
  #LI-Remote
  
  Salary Description
  
  Min $52,755 Mid-Point $65,943 Max $79,132

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