• Job Description

  Req#: 825946

  WHO WE ARE:
  Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 3120 Eddy Street, Amarillo, 1500 Broadway Street, Lubbock, or 8941 Dyer Street, El Paso, Texas.

  TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

  
  WHO YOU ARE:
  The ES Regional Manager II is a key leader responsible for the strategic direction, operational management, and staff development of a designated region within the organization. This role oversees a diverse range of workforce development programs and services, ensuring efficient and compliant operations, building strong stakeholder relationships, and collaborating with other divisions to achieve organizational goals.

  WHAT YOU WILL DO:
  The ES Regional Manager II provide strategic direction and oversee operations across multiple career offices and/or board areas, ensuring alignment with organizational goals. Collaborate with the ISAM Director I to develop and implement regional strategies that support the overall mission and objectives of the organization. Ensure that regional operations are efficient, compliant, and meet the needs of the local workforce development system. The ES Regional Manager (Manager II) performs moderately complex (journey-level) managerial work administering the daily operations and activities of a business function, division, or department. Works under general supervision, with limited latitude for the use of initiative and independent judgment.

  YOU WILL BE TRUSTED TO:
  -Recruit, hire, and onboard staff across the region to ensure the right talent is in place to meet operational needs.
  -Manage PPRs, including setting job standards, conducting performance reviews, and ensuring that staff across all locations meet or exceed expectations.
  -Oversee time and leave management across multiple locations, ensuring accurate tracking and compliance with organizational policies.
  -Train, develop, and support management teams in each location, fostering a high-quality work environment and consistent service delivery across regions.
  -Build and maintain relationships with regional employers, community leaders, government officials, schools, and other organizations to support workforce development.
  -Supervise and coordinate efforts of staff across various locations (virtual, remote, in-person), ensuring collaboration among office managers and stakeholders within the region.
  -Manage performance metrics, solve region-wide challenges, and analyze data to make informed decisions that enhance overall operations.
  -Effectively utilize technology, including Microsoft Office, employment-related software (e.g., [Insert specific software names]), and virtual communication tools, to streamline operations across multiple locations.
  -Communicate clearly and professionally, both in writing and speaking, with a focus on regional strategies and public presentations.
  -Identify and train Complaint System Representatives (CSRs) to effectively manage complaints, including receiving complaints, conducting investigations, and resolving issues.

  YOU QUALIFY WITH:
  -Three years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, six months of which must have been in an administrative management or supervisory capacity.
  -Relevant academic credits may be applied toward experience qualifications for this position.

  
  YOU ARE A GREAT FIT WITH:
  -Minimum of 3 years of proven management experience, demonstrating a strong track record of leading and supervising teams effectively.
  -Minimum of 2 years of experience in project management, including successful planning, implementation, and execution of projects within budget and time constraints.
  -Minimum of 2 years of experience in budget management, including developing, managing, and monitoring budgets for programs or departments.
  -Demonstrated experience in public speaking, presenting to diverse audiences, and effectively communicating complex information.
  -Proven experience in strategic planning, specifically within the public sector, including the ability to analyze trends, develop goals, and implement plans to achieve organizational objectives.
  -Furthermore, successful candidates will have a strong understanding of the needs and expectations of the customers served by the ISAM department, which include:
  -Workforce Boards: Collaborating with and supporting these boards in their efforts to connect job seekers with employment opportunities.
  -Career Schools and Colleges: Ensuring the compliance of these institutions with relevant regulations and standards.
  -Foreign Labor Employers: Supporting these employers in meeting the requirements for employing foreign workers.
  -Employer Services Staff: Providing leadership and guidance to this team as they work to connect employers with qualified job seekers.

  YOU GAIN:
  - A Family Friendly Certified Workplace.
  - Competitive salary: $6,281.33/month
  - Defined Retirement Benefit Plan
  - Optional 401(k) and 457 accounts
  - Medical Insurance
  - Paid time off, including time for vacation, sick and family care leave
  - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
  
  

  Duty involves up to 100% travel within the state of Texas.
  
  VETERANS:
  Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

  HOW TO APPLY:

  To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.

  TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.

  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

  A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

• About the company

  Texas Workforce Commission (TWC) is the state agency charged with overseeing and providing workforce development services to employers and job seekers of Texas.

Notice