• Job Description

  Req#: 532893

  Overview

  Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

  The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

  This position pays $16.00 / hour and is located at the National Alamo Rental - Nashville International Airport location at 1 Terminal Dr, Nashville TN 37214

  **This is a temporary position for 90 days with opportunity to transition to permanent employment**

  We offer: (permanent employment ONLY)

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

  Schedule:

  • Sunday 5:30pm-2:00am
  • Monday 5:30pm-2:00am
  • Tuesday OFF
  • Wednesday OFF
  • Thursday 5:30pm-2:00am
  • Friday 5:30pm-2:00am
  • Saturday 5:30pm-2:00am

  Responsibilities

  We are hiring now for immediate openings. Responsibilities include:

  • Prepare all rental documents accurately and completely
  • Verify car information and VIN number for security and car control
  • Provide additional service to Emerald Aisle members by offering our refueling option
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
  • Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
  • Provide all customers with undivided attention while assisting them at the exit booth
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

  Equal Opportunity Employer/Disability/Veterans

  Qualifications

  • Must be at least 18 years of age
  • Must have a minimum of 1 year prior customer service experience in a fast-paced environment
  • Must be able to read, write, and speak English
  • Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Apart from religious observation, must be able to work the following shift/schedule: Thursday, Friday, Saturday, Sunday, Monday 5:30pm-2:00am

• About the company

  Enterprise Holdings offers a total transportation solution. Through its regional subsidiaries, the company operates the largest fleet of vehicles in the world through a global network of more than 9,900 fully staffed airport and neighborhood locations under the Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car brands.

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