• Job Description

  Req#: 7983

  We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you.

  We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.

  
  The Role

  The P&O Cruises Venue Management and Product Development Manager will support the development of our F&B technology roadmap and optimisation, which includes our restaurant reservation system and restaurant virtual queue, which is booked via our guest booking application (MyHoliday) and pre cruise reservation system (My P&O Cruise).

  • Work closely with our Digital Product and Technology teams who work in an agile environment.
  • As the F&B subject matter expert for our venue management system you will shape and support all new feature requests to drive optimisation and with a complete understanding of the venue management system how this impacts the guest journey whist ensuring efficiency and effective outputs for the operational department.
  • Ensure the systems are utilised and optimised on an ongoing basis, ensuring a strategy is in place for new feature development and optimisation, and performance analysis are conducted, enabling us to drive operational efficiencies whilst improving guest experience and commercial return. This will include reviewing & making decisions regarding system configurations and ensuring ongoing BAU processes supported & improved.

  
  Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK07 and is offered on a full time, permanent, with hybrid working in our Southampton office, a minimum of 3 days per week. Plus regular travel on board our ships will be required.

  
  About You

  Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you’ll also need:

  • Experience of venue management/booking systems development and optimisation
  • Be an effective communicator
  • Able to effectively manage stakeholders
  • Be able to create and develop roadmaps

  
  Being part of our team has its advantages…

  We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.

  • Home and office-based hybrid working, working with 3 days per week in the office
  • Annual bonus
  • Employee Discounted Cruising plus Friends and Family offers
  • Minimum 25 days leave, bank holiday allowance and holiday trading scheme
  • Contributory Defined Contribution Pension scheme
  • Regular office events including live entertainment, lifestyle events and charity partner fundraisers
  • Extensive learning and development opportunities
  • Employee-led networks
  • Employee Assistance and Wellbeing programmes
  • Company paid Health Cash Plan and health assessment
  • In-house Occupational Health help and access to digital GP
  • Life Assurance
  • Parental and adoption leave
  • Employee Shares Plan
  • Electric Car and Cycle to Work schemes
  • Onsite restaurant offering range of healthy cooked and grab and go meals
  • Discounted retail and leisure via discounts portal
  • Recognition scheme with prizes and awards
  • A friendly welcome with help settling in

  #LI-Hybrid

  #Job Functions: Business Development; Product Management;

  #LI-JG1

• About the company

  Carnival Corporation & plc is a British-American cruise operator, currently the world's largest travel leisure company, with a combined fleet of over 100 vessels across 10 cruise line brands.

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