• Job Description

  Req#: 29228

  Description

  This Facility Manager role has the responsibility for all efforts to execute and deliver facilities management along with repairs and maintenance for Citizens. This role is the direct connection to the facilities team to execute on all aspects of vital maintenance.

  The incumbent will provide coordination and direction to a team of mobile technicians and external vendors and will provide comprehensive facilities/repairs and maintenance support for our retail banking operations including complete interior and exterior building structure and grounds maintenance.

  Responsibilities will also include (but will not be limited to):

  • Leading day-to-day operations of multiple retail banking and main office building facilities, ranging from 40 to 60 properties and upwards of 200k square feet
  • Responsible for developing and managing site(s) budgets
  • Leading service provider(s) and coordinate and drive vendor activities
  • Primary ownership of stakeholder engagement with internal business partners at various levels and external customers to ensure flawless delivery of facility services while meeting Citizens goal to provide our customers with the highest level of client service available.
  • Assessing jobs from a quality standpoint of vendor performance and handling necessary corrective actions with vendor to completion
  • Performing various routine site inspections, developing corrective action plans and capital planning strategies from deficiencies noted
  • On-site facility management of maintenance and repair needs including but not limited to; Critical Engineering, Energy Services, HVAC, plumbing, electrical, interiors, structures, roofs, landscaping, housekeeping, snow plowing, etc.
  • Travel requirement for this position will be 25% including required overnight trips
  • 2 or more years of hands-on facility management experience
  • 2 or more years of project management experience
  • Knowledge of local, State and Federal Code regulations
  • Solid understanding of site infrastructure and building systems, including UPS and Generators

  Experience and Skills:

  • Proven communication both written and verbal
  • Demonstrated follow-up skills
  • Proven track record to work independently and prioritize multiple tasks to assure successful timely completion of all
  • Computer software proficiency with Microsoft Office Suite - specifically Excel, Word, PowerPoint
  • Ability to travel as the need arises

  Education, Certifications and/or Other Professional Credentials:

  • High School Diploma or Equivalent
  • Valid Driver’s License, required

  Hours & Work Schedule

  Hours per week: 40+ Hours

  Work Schedule: Monday through Friday. Must be available for on-call requests

  Pay Transparency

  The salary range for this position is $61,200 - $91,800. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

  We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

  Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

  Equal Employment Opportunity

  At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

  Equal Employment and Opportunity Employer

  Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

• About the company

  Most innovative community bank in the US w/ @HeardOnHurd @Vault_405 @MidtownBank @RISE405 #cashmob inventor, Pres/CEO @JillCastilla, ❤️ #okc #edmond #MemberFDIC

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