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Financial Customer Service Representative - Remote - $15/hr
4 days agoWhat's your preference?
Job Description
- Req#: 465118BR
Employer Industry: Customer Service and Support
Why consider this job opportunity:
- Salary up to $15/hr
- Opportunity for career advancement and growth within the organization, with 80% of managers promoted from within
- Work-from-home convenience offering flexibility
- Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan
- DailyPay enrollment option to access pay early
- Supportive culture with mentorship programs and diverse employee networking opportunities
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences with a smile
What is Required (Qualifications):
- 6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
- 1+ year of customer service experience
- Open availability
- High school diploma or GED
- Strong computer navigation skills and PC knowledge
How to Stand Out (Preferred Qualifications):
- Eagerness to learn new technologies
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Availability of a desktop or laptop for testing purposes
- High-speed internet connection (no wireless/hotspots or satellite)
#CustomerService #WorkFromHome #CareerGrowth #CompetitivePay #DiversityAndInclusion
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