• Job Description

  Req#: FINAN001411
  Employer Industry: Financial Services
  
  Why consider this job opportunity:
  - Salary of $17.00 per hour, with evening, weekend, and holiday shift differentials of +$2-$5 per hour
  - Bilingual (Spanish) shift differential of +$1.00 per hour for qualifying candidates
  - Paid Training and generous Paid Time Off for rest and relaxation
  - Opportunities for career advancement, with 90% of leadership positions filled from within
  - Relaxed dress environment and year-round employee appreciation events
  - Medical, Dental, and Vision Insurance available for full and part-time employees
  
  What to Expect (Job Responsibilities):
  - Provide exceptional customer service by handling primarily inbound calls and addressing banking inquiries
  - Perform banking transactions while verifying caller identity to prevent fraud
  - Educate customers about products and services related to credit unions and banks
  - Navigate multiple computer programs simultaneously while documenting interaction details
  - Maintain professional communication and effectively manage challenging customer interactions
  
  What is Required (Qualifications):
  - Minimum educational requirement: High School Diploma or GED
  - Experience with general banking knowledge and familiarity with banking platforms preferred
  - Exceptional attendance record with the ability to work scheduled shifts, including evenings, weekends, and holidays
  - Proficient typing, listening, and reading skills, with the ability to troubleshoot basic computer issues
  - Ability to handle stress and maintain excellent customer service during high-pressure situations
  
  How to Stand Out (Preferred Qualifications):
  - Experience in customer service within the banking or financial services industry
  - Strong problem-solving skills with the ability to multi-task effectively
  - Professional demeanor with a positive attitude in a fast-paced environment
  
  #FinancialServices #CustomerService #CareerGrowth #CompetitivePay #BilingualOpportunities
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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