Financial Services Specialist 1 – Remote - Illinois

Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-629626
      Employer Industry: Retail

      Why consider this job opportunity:
      - Shift differential pay available
      - Work from home subsidy $50/month
      - Opportunity for career advancement and growth within the organization
      - Supportive work environment promoting autonomy and independence
      - Competitive pay with incentive opportunities

      What to Expect (Job Responsibilities):
      - Answer complex inbound account inquiries related to Visa, Retail, Debit, Loyalty Program, and Gift Card products
      - Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues, and other online-related questions
      - Process new account applications, register referrals, transactions, credit line increase requests, and payments
      - Handle a high volume of calls with detail and accuracy while delivering excellent customer service
      - Perform other duties as assigned by the employer

      What is Required (Qualifications):
      - 1+ years of experience in customer service
      - Quiet, distraction-free, secure workspace for remote work
      - Ability to work flexible schedules, including nights and weekends
      - Reliable Internet connection with minimum required speeds
      - Clear and professional communication skills, both verbal and written

      How to Stand Out (Preferred Qualifications):
      - Demonstrated experience in technical troubleshooting and computer proficiency
      - Experience working in a virtual environment with minimal supervision
      - Strong analytical, problem-solving, and decision-making skills

      #RetailIndustry #RemoteWork #CareerGrowth #CompetitivePay #CustomerService

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.