Nordstrom
Financial Services Specialist 1 – Remote - Illinois
This job is now closed
Job Description
- Req#: R-629626
Employer Industry: Retail
Why Consider this Job Opportunity:
- Salary up to $40,000 per year
- Opportunity for career advancement and growth within the organization
- Work remotely from Illinois
- Shift differential pay available
- Work from home subsidy $50/month
- Comprehensive benefits package including medical, dental, and retirement options
What to Expect (Job Responsibilities):
- Answer complex inbound account inquiries related to Visa, Retail, Debit, Loyalty Program, and Gift Card products
- Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues, and other online-related questions
- Process new account applications, register referrals, transactions, credit line increase requests, and payments
- Handle a high volume of calls with detail and accuracy while delivering excellent customer service
- Demonstrate technical troubleshooting acumen and the ability to navigate multiple systems at once with dual monitors
What is Required (Qualifications):
- 1+ years of experience in customer service
- Quiet, distraction-free, secure workspace
- Ability to work flexible schedules, including nights and weekends
- Reliable Internet connection with minimum required speeds
- Clear and professional communication skills
- High level of self-motivation and ability to work autonomously
How to Stand Out (Preferred Qualifications):
- Demonstrated computer experience and technical troubleshooting skills
- Ability to turn on the camera when requested by leadership
- Experience working in a virtual environment
- Strong analytical, problem-solving, and decision-making skills
#Retail #CustomerService #RemoteWork #CareerGrowth #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.