• Job Description

  Req#: 111226

  End Date

  Monday 01 July 2024

  Salary Range

  £0 - £0

  We support flexible working – click here for more information on flexible working options

  Flexible Working Options

  Hybrid Working, Job Share

  Job Description Summary

  .

  Job Description

  
  JOB TITLE: BCB Commercial Partner Manager

  SALARY: £57,000 - £83,000 (dependent on location & experience)

  LOCATIONS: Birmingham / Bristol / London / Leeds / Edinburgh

  HOURS: Full-Time

  WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

  About This Opportunity

  We work with a key partner who are one of our largest suppliers, and we're one of their largest clients in Europe. Their remit cuts across our Business & Commercial Banking, Consumer Lending and Corporate & Institutional Banking divisions as well as having a joint venture (JV) relationship with Merchant Services (Cardnet).

  This exciting new role covers two key aspects. Firstly, it will support the creation of one bank-wide executive line of management for the Key Partner in LBG, from both a supplier and commercial perspective. The Commercial Partner Manager will work with teams Group-wide to ensure a consolidated managerial approach is applied to all LBG activities.

  Secondly, you'll be responsible for ensuring standard processes, with respect to vendor management, are adopted in Merchant Services. You'll own operational and commercial oversight of our key partner activities with LBG Cardnet both as a vendor and a JV partner. Working closely with the Cardnet leadership team to help them drive growth and outcome benefits as needed by the key partner in line with our business strategy. You'll also support in any renegotiations of various tariffs and commercial agreements.

  This is a varied and interesting role that involves working across product, technology, risk, compliance, operations, finance, procurement, and supplier management. You’ll have broad exposure across the Group to several senior partners and teams.

  Key Accountabilities:

  • Development/implementation of an account management plan and strategy to maximise value to the bank

  • Working with the supplier management teams across the Group, ensuring there is one joined up supplier management and business continuity plan for key activities and processes across the bank

  • Ensuring accurate, regular, and up to date reporting and dissemination to management of the key partners financial position and changes in that as evidenced by rating agencies, etc.

  • Working as a point of escalation and channelling these through to the Accountable Executive (AE) and their delegate. Managing material operational incidents

  • Support negotiation (and/or oversight) of contracts and other commercial terms

  • Ensuring robust oversight of billing and invoicing

  • Working with technology to ensure we continue to create strategic and technology optionality and resiliency/latency across all business units

  • Preparation of materials for quarterly meetings (bringing all of bank view) and other internal meetings.

  • Working with operations to transition the best operational practices and cadences adopted in consumer to merchant business

  Why Lloyds Banking Group?

  We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

  What You’ll Need

  • Excellent communication, interpersonal skills and partner management are key with significant experience of engaging and influencing a variety of partners, internally and externally to the organisation.

  • Strong experience in managing large suppliers/vendors/procurement.

  • Demonstrable experience making high risk adjusted business decisions and recommendations.

  • Consistent track record of delivery demonstrating a clear focus on meeting agreed business targets, priorities, and objectives, plus ability to deliver & commercialise investment projects.

  • Strong problem-solving capabilities and an ability to translate the sophisticated into simple messages with experience of driving continuous improvements.

  • Alongside these you’ll have strong organisational, risk management, regulatory awareness and be collaborative in approach.

  And Any Experience Of These Would Be Really Useful

  • Prior experience of managing a large international supplier as a vendor.

  • Experience in either Merchant Services, Fintech & Card Acquiring or Consumer Lending domains.

  About Working For Us

  Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

  We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

  And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

  We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%

  • An annual performance-related bonus

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • 30 days’ holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies

  This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose! ?

  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

  We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

  We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

• About the company

  For over 250 years we’ve been making a difference to the lives of customers, businesses and communities. Today, we're still driven by our purpose of helping Britain prosper. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

Notice