Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $27.07
- Opportunity for career advancement and growth within the organization
- Full-time remote opportunity with full benefits
- Constant support from leaders and all necessary tools provided for success
- Competitive pay and benefits package
- Supportive work environment

What to Expect (Job Responsibilities):
- Review members' enrollment or claims history for accuracy
- Utilize call strategy to provide outstanding customer service and resolution
- Research and resolve service-related inquiries
- Assist members with inquiries by questioning, probing, and reasoning
- Serve potential, new, and existing customers telephonically

What is Required (Qualifications):
- 1 year of customer service experience or equivalent
- 1 year of building collaborative relationships with customers, clients, and peers
- High school diploma or equivalent
- High-speed internet with a router that has 2 ports
- Ability to commit to a 12-week fully paid training program with limited absences

How to Stand Out (Preferred Qualifications):
- Bilingual - Spanish or Creole
- Previous experience working with a health insurance company

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.