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Forms and Records Analyst 2

5 days ago

Pay$45924.00 - $61332.00 / year
LocationSpokane/Washington
Employment typeFull-Time
  • Job Description

      Req#: 5385078
      Salary : $45,924.00 - $61,332.00 Annually
      Location : Spokane County - Spokane, WA
      Job Type: Full Time - Permanent
      Remote Employment: Flexible/Hybrid
      Job Number: 2026-ERO5426-05179
      Department: Dept. of Ecology
      Division: Eastern Region Office
      Opening Date: 06/30/2026
      Closing Date: 7/13/2026 11:59 PM Pacific
      Salary Information: The high end of the salary range, Step M is typically a longevity step

      Description
      The salary listed above includes the scheduled 2% general salary increase that goes into effect on July 1, 2026.
      Keeping Washington Clean and Evergreen
      The Department of Ecology is hiring a Forms and Records Analyst 2 within the Eastern Region Office.
      Location:
      • Eastern Region Office in
      • Upon hire, you must live within a commutable distance from the duty station

      Schedule:
      • As physical records are stored at the Eastern Region Office, this position will primarily work in person at the office.
      • This position is eligible for flexible schedule options, including up to one day of telework per week.
      • Schedules are dependent upon position needs and are subject to change.

      Duties
      As the Forms and Records Analyst 2 in the Eastern Region Office, you will play a key role in supporting Ecology's mission by ensuring that program records are well-managed, accurate, and accessible. This position offers a unique blend of public disclosure work and regional records management responsibilities, placing you at the center of information governance for the Eastern Region. It's an excellent opportunity for someone who enjoys detail-oriented tasks, problem solving, and making sure high-quality information is available to support environmental decision-making.

      As a central resource for staff across multiple environmental programs, you will gain experience navigating public disclosure processes, working with confidential and sensitive information, and applying state laws and policies to real-world situations. In this role, you'll build your expertise in public disclosure laws, records lifecycle management, and information governance, while contributing to process improvements and supporting staff across the region. You'll also have opportunities to grow your skills through collaboration, training, and increasingly challenging assignments.
      What you will do:
      • Review and process routine public disclosure requests, including researching, retrieving, organizing, and preparing responsive records; redacting exempt information; and creating exemption logs.
      • Assist staff in conducting thorough and defensible searches for responsive records, helping minimize agency risk while managing both sensitive and confidential requests.
      • Track and document public disclosure requests in the GovQA Public Records Request Center and the regional tracking database to support timely and accurate responses under statutory requirements.
      • Perform records management functions for all programs within the region, including maintaining, organizing, and reducing records; managing confidential and proprietary business information; and incorporating files into Central Files.
      • Coordinate and ensure records are systematically organized and preserved throughout their lifecycle so that Ecology can reduce the resources needed to manage information and better utilize environmental staff for environmental work.
      • Manage the transfer, retention, and disposition of paper and electronic records in alignment with state retention schedules, agency policies, and legal requirements.
      • Support improvements to regional records systems by identifying issues, proposing solutions, and assisting with the evaluation or implementation of electronic and automated records technologies.
      • Provide guidance, training, and onboarding to staff on records management practices and serve as backup to the Regional Records Manager and Public Disclosure Coordinator as needed.

      Qualifications

      For detailed information on how we calculate experience and responses to other frequently asked questions, please visit our
      Required Qualifications:

      Three (3) years of experience and/or education related to the duties of the position, such as administrative support, forms, and/or records management, which includes the following:
      • Records & Information Management - Ability to organize, maintain, and retrieve records to ensure staff can quickly access accurate and complete information when needed.
      • Records Search & Retrieval - Ability to search across multiple systems and sources to find the right records so staff and the public receive the information they request.
      • Record Creation & Data Entry - Ability to create new records and enter information correctly to keep databases accurate and prevent duplication.
      • Daily Filing & File Maintenance - Ability to file documents and update records on a regular basis to keep information current, organized, and easy to locate.
      • Confidentiality & Legal Compliance - Ability to recognize sensitive information and apply laws and procedures to protect records and ensure proper handling and disclosure.
      • Customer Service & Communication - Ability to communicate clearly with staff and the public to understand information needs and explain processes, requirements, or next steps.
      • Workload Management - Ability to organize tasks, track details, and work with multiple people and systems to ensure records and requests move through the process smoothly.
      • Technology Proficiency - Ability to use the internet and Microsoft Office tools (including Outlook) to communicate, organize information, and complete work efficiently.

      Education: college-level coursework
      Examples of how to qualify:
      • 3 years of experience.
      • 2 years of experience AND 30-59 semester or 45-89 quarter college credits.
      • 1 year of experience AND 60-89 semester or 90-134 quarter college credits (Associate's degree).
      • 90-119 semester or 135-179 quarter college credits or higher.


      Desired Qualifications:
      • Public Records Act Knowledge - Ability to understand and apply the Public Records Act () and Model Rules () to ensure accurate, timely, and legally compliant response.
      • Database Search Skills - Ability to search and query databases to locate accurate, complete information when responding to staff or public requests.
      • Electronic Records Systems Knowledge - Ability to use electronic search tools and recordkeeping systems to locate, track, and manage information effectively.

      If you are excited about this role and meet the required qualifications, we encourage you to apply. Desired qualifications reflect additional knowledge, skills, or experience that are nice to have but not required. Studies have shown that some applicants, especially women and people of color, are less likely to apply unless they meet every listed qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging, and we welcome applicants with varied backgrounds and unique perspectives.

      Supplemental Information
      Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit
      Our Commitment to DEIR

      Diversity, Equity, Inclusion, and Respect (DEIR) are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
      Diversity: We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
      Equity: We champion equity, recognizing that each of us need different things to thrive.
      Inclusion: We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology's work.
      Respect: We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
      We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
      Application Process

      Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.
      How to Apply

      Click "Apply" at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:
      • Cover letter, describing your interest in and qualifications for this position
      • Resume

      Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as "see resume" may be considered incomplete.
      For detailed application information, please visit our
      Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.

      Need an Accommodation?

      If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:
      • Please contact us at 360-407-6186 or
      • If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.

      Questions?
      • For specific questions about the position location options, schedule, or duties, please contact Chris Madunich at
      • If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at

      About the Department of Ecology

      As the State of Washington's environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington's environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.
      Ecology employees may be eligible for the following: , , *, *, , , & , , , , , , , *Click here for more information
      To learn more about Ecology, please visit our , explore , check out our , and connect with us on , , , , or our
      Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
      Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
      Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
      #LI-Hybrid
      More than Just a Paycheck!
      Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

      We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

      Read about our benefits:
      The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

      Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

      Insurance Benefits
      Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

      Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

      To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

      Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

      Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

      The Washington State Employee Assistance Program promotes the health and well-being of employees.

      Retirement and Deferred Compensation
      State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

      Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

      Social Security
      All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

      Public Service Loan Forgiveness
      If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

      Holidays
      Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

      Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

      Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

      Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

      Sick Leave
      Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

      Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

      Vacation (Annual Leave)
      Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

      Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

      Pay status includes hours worked, time on paid leave and paid holiday.

      As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

      Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

      Military Leave
      Washington State supports members of the armed forces with 21 days paid military leave per year.

      Bereavement Leave
      Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

      Additional Leave
      Leave Sharing

      Family and Medical Leave Act (FMLA)
      Leave Without Pay

      Please visit the State HR Website for more detailed information regarding benefits.

      Updated 01-07-2026
      01

      How did you hear about this job?
      • Community Based Organization
      • Community / Technical College
      • Ecology Employee
      • Ecology Recruiter
      • Ecology Jobs Page
      • Facebook
      • Job Board
      • Job Fair
      • LinkedIn
      • Newspaper
      • Other State Agency
      • Other Website
      • Professional Association
      • Twitter
      • University Job Board
      • WorkSource
      • Other

      02

      If you selected Community Based Organization, Community / Technical College, Job Board, Job Fair, LinkedIn Group, Newspaper, Other State Agency, Other Website, Professional Association, University Job Board, WorkSource, or Other, please share which one.
      03

      Have you ever worked for the Department of Ecology in any capacity including: Permanent, Non-Permanent, Project, Intern, or Volunteer?
      • Yes
      • No

      04

      How many years of experience do you have related to the duties of this position, such as administrative support, forms, and/or records management? Please include any experience gained through employment, internships, and/or volunteer positions. Note that experience gained from academic coursework, class projects, or other degree requirements is assessed in later questions.
      • One year
      • Two years
      • Three or more years
      • None of the above

      05

      What is your level of education?
      • 30-59 semester or 45-89 quarter college credits
      • 60-89 semester or 90-134 quarter college credits (Associate's degree)
      • 90-119 semester or 135-179 quarter college credits
      • Bachelor's degree or higher
      • None of the above

      06

      Which level best describes your current proficiency in organizing, maintaining, and retrieving records to ensure others can quickly access accurate and complete information when needed?
      • None - I have no experience organizing or maintaining records.
      • Foundational - I have basic awareness of records organization methods and can maintain simple files with guidance.
      • Intermediate - I can independently organize, maintain, and retrieve records using established systems and procedures.
      • Advanced - I manage records consistently and accurately across multiple programs or systems and help others follow records management practices.
      • Expert - I am recognized as a resource for records organization strategies, lifecycle management, or system improvements, and I advise or train others.

      07

      Which level best describes your current proficiency in searching across multiple systems and sources to locate accurate and complete records for staff and the public?
      • None - I have not performed records searches.
      • Foundational - I can perform basic searches in one system with guidance.
      • Intermediate - I can search multiple systems using various parameters and independently locate most requested records.
      • Advanced - I efficiently conduct complex searches across multiple systems, troubleshoot missing or unclear records, and assist others with search strategies.
      • Expert - I am a go to resource for advanced search techniques and mentor others in conducting thorough, defensible records searches.

      08

      Which level best describes your experience creating new records and entering information accurately into databases or tracking systems?
      • None - I have not created records or entered data into databases.
      • Foundational - I can enter basic information with guidance, though I may need support to prevent errors or duplication.
      • Intermediate - I independently create records and enter data accurately, following naming conventions and preventing duplication.
      • Advanced - I ensure consistent, accurate data entry across programs, identify and correct errors, and help maintain database quality.
      • Expert - I train others, set data entry standards, or help improve database structure or workflows.

      09

      Which level best describes your current proficiency in filing documents and updating records regularly to keep information current, organized, and easy to locate?
      • None - I have not performed filing or file maintenance tasks.
      • Foundational - I can complete simple filing tasks with guidance.
      • Intermediate - I independently file and maintain records accurately and consistently within established systems.
      • Advanced - I ensure filing systems remain organized, current, and error free, and help others follow filing standards.
      • Expert - I lead improvements in filing systems, audit file accuracy, and provide guidance or training to staff.

      10

      Which level best describes your current proficiency in recognizing sensitive information and applying laws and procedures to protect records and ensure proper handling and disclosure?
      • None - I have no experience handling confidential records or applying disclosure requirements.
      • Foundational - I understand basic confidentiality concepts and follow instructions when handling sensitive information.
      • Intermediate - I independently recognize sensitive information and apply established procedures and rules when handling records.
      • Advanced - I consistently ensure compliance with confidentiality laws and disclosure requirements and guide others in proper handling.
      • Expert - I am a subject matter resource on confidentiality, disclosure rules, and legal compliance, advising staff and ensuring adherence to requirements.

      11

      Which level best describes your experience communicating clearly with staff and the public to understand information needs and explaining processes, requirements, or next steps?
      • None - I have not provided customer service or engaged in work-related communication tasks.
      • Foundational - I can provide basic information or route questions with guidance.
      • Intermediate - I clearly explain processes, gather needed details, and respond effectively to routine staff or public inquiries.
      • Advanced - I handle complex or sensitive inquiries, ensure clear communication across programs, and help others navigate processes.
      • Expert - I am recognized for my communication expertise, mentor others, and help improve customer service practices or materials.

      12

      Which level best describes your current proficiency in organizing tasks, tracking details, and coordinating with multiple people and systems to keep records and requests moving smoothly?
      • None - I have not managed record related tasks or deadlines.
      • Foundational - I can track simple tasks or deadlines with supervision.
      • Intermediate - I independently manage multiple tasks, track details accurately, and meet deadlines using established tools and processes.
      • Advanced - I coordinate complex workloads, balance competing priorities, and help streamline workflows for others.
      • Expert - I advise or lead improvements to workload management systems, processes, or tools.

      13

      Which level best describes your proficiency using the internet and Microsoft Office tools (including Outlook) to communicate, organize information, and complete work efficiently?
      • None - I have no experience using Microsoft Office tools in a work setting.
      • Foundational - I can perform basic tasks such as sending emails or opening files.
      • Intermediate - I regularly use Microsoft Office tools, including Outlook, to communicate effectively, organize information, and complete my work independently.
      • Advanced - I use Microsoft Office tools, including Outlook, efficiently for more complex tasks, troubleshoot issues, and support others in using these tools.
      • Expert - I am highly skilled with Microsoft Office tools, including Outlook; I train or mentor others, help optimize digital workflows, and improve how these tools are used across a team or program.

      14

      Please provide additional details to support your responses to questions 6-13 above. Include specific duties or activities where these skills were developed and the capacity in which they were gained (such as employment, education, volunteer, or lived experience).

      Make sure your response specifically addresses the competencies below:
      • Records & Information Management - Ability to organize, maintain, and retrieve records to ensure staff can quickly access accurate and complete information when needed.
      • Records Search & Retrieval - Ability to search across multiple systems and sources to find the right records so staff and the public receive the information they request.
      • Record Creation & Data Entry - Ability to create new records and enter information correctly to keep databases accurate and prevent duplication.
      • Daily Filing & File Maintenance - Ability to file documents and update records on a regular basis to keep information current, organized, and easy to locate.
      • Confidentiality & Legal Compliance - Ability to recognize sensitive information and apply laws and procedures to protect records and ensure proper handling and disclosure.
      • Customer Service & Communication - Ability to communicate clearly with staff and the public to understand information needs and explain processes, requirements, or next steps.
      • Workload Management - Ability to organize tasks, track details, and work with multiple people and systems to ensure records and requests move through the process smoothly.
      • Technology Proficiency - Ability to use the internet and Microsoft Office tools (including Outlook) to communicate, organize information, and complete work efficiently.

      An incomplete answer, including "please see resume" may remove you from further consideration.

      15

      Please select the applications you have experience using and are comfortable navigating. (Select all that apply.)
      • Microsoft Outlook
      • Microsoft Word
      • Microsoft Teams
      • Microsoft PowerPoint
      • Microsoft Excel
      • SharePoint
      • OneDrive or another cloud-based file management system
      • None of the above

      16

      The State of Washington and the Department of Ecology, play a vital role in fostering a Diverse, Equitable, Inclusive, and Respectful (DEIR) workplace and contributing to equitable outcomes for the communities we serve. We view DEIR through a broad lens including: race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. We believe it is everyone's job to contribute to a DEIR workplace. What experiences have you had working with people whose backgrounds are very different from your own? What impact did those experiences have on how you worked?
      17

      I understand that Ecology does not use the E-Verify system and is unable to extend STEM Optional Practical Training (OPT).
      • Yes
      • No

      Required Question
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