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Job Description
- Req#: 7569175
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $121,400, based on location and experience
- Annual bonuses awarded for individual performance and company success
- Flexible time off – take what you need
- Comprehensive health insurance options and retirement savings program with company contributions
- Opportunities for professional growth with annual development funds
- Work remotely from anywhere in the United States
What to Expect (Job Responsibilities):
- Monitor and investigate suspicious transaction activity using fraud and risk monitoring tools
- Conduct complex fraud investigations, including card-not-present (CNP) and card-present (CP) cases
- Gather and maintain detailed evidentiary case files to support fraud decisions
- Analyze large datasets to identify fraud trends and operational risks
- Collaborate with Disputes, Compliance, and Operations teams to identify emerging fraud patterns
What is Required (Qualifications):
- 10+ years of experience in fraud mitigation, investigations, or disputes within financial services
- Strong, hands-on experience with Visa and Mastercard chargeback processes and timelines
- Expertise in Regulation E, including unauthorized transaction handling and customer notification requirements
- Proven ability to analyze large volumes of transaction and dispute data
- Excellent investigative, analytical, and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Experience using Visa Resolve Online (VROL) for investigating fraudulent transactions
- Strong working knowledge of disputes case management systems and platforms
- Exceptional written and verbal communication skills for documenting findings and presenting insights
#FinancialServices #FraudAnalysis #RemoteWork #CareerGrowth #CompetitiveCompensation
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