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Fraud Specialist
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Job Description
- Req#: 5579431004
Employer Industry: Technology and Cloud Infrastructure
Why consider this job opportunity:
- Salary up to $192,000
- Competitive compensation package, including equity
- Inclusive Healthcare Package
- Flexible Time Off
- Opportunity for mentorship and professional development through events
- Remote work flexibility for candidates beyond commuting distance of specified offices
What to Expect (Job Responsibilities):
- Investigate abuse vectors causing financial loss or reputational risk to the business
- Monitor, maintain, and improve fraud detection and anomaly alerting systems
- Develop and refine operational workflows to scale fraud prevention efforts
- Manage and monitor the performance of internal tooling and fraud rules
- Collaborate cross-functionally to mitigate areas of risk across Operations, Engineering, Product, and Finance
What is Required (Qualifications):
- 3+ years of experience in fraud or chargeback operations, investigations, or a related Trust & Safety vertical
- Experience with user restriction systems and using KPIs to optimize operations workflows and outcomes
- Proven track record of working cross-functionally to deliver impactful results
- Strong attention to detail and ability to translate investigations into scaled systems
- Experience with abuse detection systems that leverage Machine Learning and/or LLMs for large-scale anti-fraud enforcement
How to Stand Out (Preferred Qualifications):
- Experience across multiple Trust & Safety domains, especially in web hosting or user-generated content
- Ability to create and interpret SQL queries
- Experience using abuse-related ticketing and case management systems
- Understanding of chargebacks and the overall payments landscape
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