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Job Description
- Req#: JR0303921
Employer Industry: Financial Technology (Fintech)
Why consider this job opportunity:
- Hourly rate of $15/hour
- Opportunities to make an impact in the fintech industry
- Personal and professional learning resources available
- Inclusive and diverse work environment
- Competitive salary and benefits
- Access to resources for community engagement
What to Expect (Job Responsibilities):
- Respond to 25 or more account inquiries per hour, providing scripted responses to alerts generated within fraud detection queues
- Assist with completing lost or stolen reports and block compromised accounts to prevent further fraudulent activity
- Build credit card replacement orders and complete shipping materials
- Acquire knowledge and basic skills required to identify fraudulent credit card activity through training and research
- Follow established procedures and receive close supervision while completing assigned tasks
What is Required (Qualifications):
- High School Diploma or Equivalent
- Ability and flexibility to work assigned hours in a 24/7 Call Center
- Availability for all work shifts, including days, nights, and weekends
- Requirement to be on camera during training and other designated times
- Must have a hardwired internet connection with no wireless providers or routers
How to Stand Out (Preferred Qualifications):
- Experience in a customer service or fraud detection role
#Fintech #CustomerService #CareerOpportunity #CompetitivePay #DiverseWorkEnvironment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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