• Job Description

  Req#: 246857
  
  Position Summary
  
  

  Front Office Human Resources Operations Representative

  Location: 55 W Gore Street, Orlando, FL
  Schedule: Full-time, On-site | Monday–Friday, 8:30 AM – 5:00 PM
  Department: HR Solutions Center
  Reports To: Supervisor, HR Solutions Center
  FLSA Status: Non-Exempt

  Orlando Health is seeking a professional, personable, and highly organized Human Resources Operations Representative to serve as the first point of contact for team members and visitors entering the Team Member Center. This on-site role is essential to creating a welcoming and efficient environment while supporting a wide range of HR functions.

  Key Responsibilities

  • Greet and assist all guests, team members, and vendors with professionalism and warmth.
  • Serve as the face of the HR department, directing individuals to appropriate areas including the badge room and other HR services.
  • Perform I-9 verifications and assist with onboarding processes.
  • Maintain confidentiality and accuracy in handling team member records and HRIS data.
  • Use Excel to support administrative and recruitment-related tasks.
  • Respond to inquiries via phone, email, and in person, providing accurate information and guidance.
  • Perform daily closing duties to ensure the center is secure and ready for the next business day.
  • Support document management and general office operations.

  Qualifications

  • Education: High school diploma or equivalent required.
  • Experience: Minimum of 1 year in an administrative support role.
  • Skills:
    • Proficiency in Microsoft Office, especially Excel and Outlook.
    • Experience with iCIMS or similar applicant tracking systems preferred.
    • Strong interpersonal and communication skills.
    • Ability to lead, multitask, and adapt in a fast-paced environment.

• About the company

  Orlando Health is a not-for-profit healthcare organization headquartered in Orlando, Florida.

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