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Future Customer Success Opportunities at 1mind
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Job Description
- Req#: fjZEMAjmGjUd
- Own a portfolio of customers end-to-end, from post-signature onboarding through renewal and growth, with real accountability for outcomes
- Can connect product adoption to meaningful business value, not just usage metrics
- Have experience managing complex relationships with multiple stakeholders across revenue, marketing, and operations
- Bring a track record supporting renewals, retention, or expansion in B2B SaaS
- Are consultative, clear communicators who act as a trusted long-term advisor as use cases scale
- Thrive in fast-moving, ambiguous environments and operate with a strong bias to action
- Are curious about AI and motivated by turning learnings into playbooks that scale across accounts
- Be among the first to hear about new CSM opportunities as we scale
- Stay connected with a remote-first team of builders working at the intersection of AI, product, and GTM innovation
- Have a shot at joining a team that gives you ownership, autonomy, and impact from day one
Customer Success Talent Community @ 1mind
At 1mind, our Customer Success team is what turns Superhumans - AI teammates that qualify leads, run demos, handle objections, and onboard customers 24/7 - into measurable revenue impact for the customers who deploy them. While we may not have an open Customer Success Manager role today, we're always looking to connect with customer-obsessed professionals who want to own outcomes from onboarding through renewal and expansion.
If you have experience in Customer Success, Account Management, Implementation, or a similar customer-facing role in B2B SaaS, we'd love to keep in touch for future opportunities.
What We Look for in a Customer Success Manager
We're always excited to meet professionals who:
Why Join Our Talent Community
1mind is building AI Superhumans that transform B2B sales, backed by $40M from Battery Ventures and top B2B operators. By joining our talent community, you'll:
[Please note that all legitimate communication from 1mind will come only from email addresses ending in @1mind.com. We will never ask for payment, financial information, or personal details outside of our official application process. If you receive a suspicious message, please disregard it and alert us at careers@1mind.com]About the company
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