• Job Description

  Req#: C9439-23-0915?language=en&page=1819&sort=publicationDateDesc

  Job summary

  Following a recent management restructure we are looking to appoint a number of General Managers to join our operational team. This is an exciting time to join the team at County Durham and Darlington NHS Foundation Trust as we embed a new structure with a strong focus on compassionate leadership.

  County Durham & Darlington NHS Foundation Trust is one of the largest integrated care providers in England, with 7000 staff serving a population of around 650,000 people through 2 Acute Sites, 1 centre for planned care and 5 Community hospitals plus multiple Community based settings and patient homes. We have been given an overall rating of Good, following the Care Quality Commission (CQC) inspection which took place in December 2019 and have been actively pursuing Outstanding. The Good places us in the top 30% of acute trusts in the country.

  As a general manager you will lead a group of services at a senior level assuming overall responsibility for delivering safe, compassionate and joined up care to our patients. Working closely with internal and external stakeholders you will be responsible for service delivery across a number of specialties

  Main duties of the job

  To meet the needs of this role you will be a senior leader with a proven record of leading teams to deliver high quality patient care. This role demands exceptional leadership qualities, the ability to build credible relationships at all system levels and the tenacity to ensure we deliver high quality patient care through efficient and effective operational services and strategic planning. As one of the Trusts senior operational managers you will demonstrate a flexible, responsive and innovative approach to service delivery ensuring that service demand is met safely and effectively at local and regional level through our ICB partnerships.

  About us

  If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

  You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

  We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

  We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

  We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

  Full Job Descriptions can be found in the adverts supporting documents

  Date posted

  11 October 2023

  Pay scheme

  Agenda for change

  Band

  Band 8b

  Salary

  £58,972 to £68,525 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  C9439-23-0915

  Job locations

  Darlington Memorial Hospital NHS Trust

  Hollyhurst Road

  Darlington

  County Durham

  DL3 6HX

  
  

  University Hospital Of North Durham

  North Road

  Durham

  DH1 5TW

  
  

  Job description

  Job responsibilities

  There are a number of General Manager posts available, with current vacancies in Urgent and Emergency Care, Surgery and Medicine Care Groups. These are generic posts and will be ssubject to change depending on organisational need and continued personal development.

  General Manager - General Surgery and Endoscopy

  The General Surgery portfolio includes a number of non-elective and elective services (including breast, colorectal, bariatrics / upper GI) which are delivered across multiple sites. CDDFT is one of the largest Endoscopy and Bowel Screening providers in the region, the service has received significant investment to increase capacity at the Bishop Auckland Hospital site. This is a very varied and challenging role which provides the opportunity to work with internal and external stakeholders.

  As General Manager for this portfolio you will work closely with the Clinical Leads and Matrons to lead and further develop these services. For further detail about the role please contact:

  Felicity White, Associate Director of Operations, Surgery Care Group

  felicity.white1@nhs.net

  0191 3332161

  General Managers - Urgent and Emergency Care (UEC) Care Group

  As a recently formed Care Group, with 3 General Manager posts as part of its newly created structure, we are seeking to recruit 2 General Managers;-

  1 x Emergency Department General Manager (UHND) - a busy Emergency department with an exciting program of work to create a new Emergency Care Centre on site.

  1 x Urgent Treatment Centres (UTC) General Manager - The postholder will work with multipe internal and external stakeholders to develop and manage UTC services at Bishop Aukland, Peterlee, Shotley Bridge, UHND and DMH sites, in addition to the Total Healthcare Service also based in Bishop Auckland.

  As a General Manager for either of these portfolios you will work closely with the Clinical Leads, Matron and the Care Group Triumvirate to lead and further develop these services. For further detail about the role please contact:

  Karen Green, Associate Director of Operations, Urgent and Emergency Care Group

  karen.green67@nhs.net

  07385 376163

  General Manager - Cardiology and Respiratory

  Cardiology and Respiratory are specialities with the Medicine Care Group. The departments currently provide services to the population of Durham, Darlington and Bishop Auckland. The specialities provide care across 4 acute wards at Darlington Memorial Hospital and University Hospital of North Durham. As well as Cardio Respiratory Investigation Units who provide services at University Hospital of North Durham, Darlington Memorial Hospital, Bishop Auckland Hospital and Shotley Bridge Hospital.

  As well as providing acute care for patients we also provide diagnostic procedures within Cardiology and Respiratory across the Trust. The Respiratory Service are currently developing an EBUS Service at Darlington Memorial Hospital which will allow for faster diagnosis and care closer to home.

  General Manager - Patient Flow Services

  The post-holder will provide leadership and operational management to all teams and services impacting on Patient Flow and will also work closely with the Urgent and Emergency Care General Managers to manage the day-to-day operations relating to flow across the Organisation ensuring robust escalation processes, systems of governance and financial management. The post-holder will work to support the effective and safe flow of patients from admission to discharge and take appropriate actions as required, to ensure high standards are achieved. The post holder will monitor performance both daily and over time and will implement appropriate actions to maintain/improve performance, lead the development of, and continual improvement of patient flow.

  As a General Manager for either of these portfolios you will work closely with the Clinical Leads, Matron and the Care Group Triumvirate to lead and further develop these services. For further detail about the role please contact:

  Eoin Carroll, Associate Director of Operations, Medicine Care Group

  eoin.carroll2@nhs.net

  07919398822

  Job description

  Job responsibilities

  There are a number of General Manager posts available, with current vacancies in Urgent and Emergency Care, Surgery and Medicine Care Groups. These are generic posts and will be ssubject to change depending on organisational need and continued personal development.

  General Manager - General Surgery and Endoscopy

  The General Surgery portfolio includes a number of non-elective and elective services (including breast, colorectal, bariatrics / upper GI) which are delivered across multiple sites. CDDFT is one of the largest Endoscopy and Bowel Screening providers in the region, the service has received significant investment to increase capacity at the Bishop Auckland Hospital site. This is a very varied and challenging role which provides the opportunity to work with internal and external stakeholders.

  As General Manager for this portfolio you will work closely with the Clinical Leads and Matrons to lead and further develop these services. For further detail about the role please contact:

  Felicity White, Associate Director of Operations, Surgery Care Group

  felicity.white1@nhs.net

  0191 3332161

  General Managers - Urgent and Emergency Care (UEC) Care Group

  As a recently formed Care Group, with 3 General Manager posts as part of its newly created structure, we are seeking to recruit 2 General Managers;-

  1 x Emergency Department General Manager (UHND) - a busy Emergency department with an exciting program of work to create a new Emergency Care Centre on site.

  1 x Urgent Treatment Centres (UTC) General Manager - The postholder will work with multipe internal and external stakeholders to develop and manage UTC services at Bishop Aukland, Peterlee, Shotley Bridge, UHND and DMH sites, in addition to the Total Healthcare Service also based in Bishop Auckland.

  As a General Manager for either of these portfolios you will work closely with the Clinical Leads, Matron and the Care Group Triumvirate to lead and further develop these services. For further detail about the role please contact:

  Karen Green, Associate Director of Operations, Urgent and Emergency Care Group

  karen.green67@nhs.net

  07385 376163

  General Manager - Cardiology and Respiratory

  Cardiology and Respiratory are specialities with the Medicine Care Group. The departments currently provide services to the population of Durham, Darlington and Bishop Auckland. The specialities provide care across 4 acute wards at Darlington Memorial Hospital and University Hospital of North Durham. As well as Cardio Respiratory Investigation Units who provide services at University Hospital of North Durham, Darlington Memorial Hospital, Bishop Auckland Hospital and Shotley Bridge Hospital.

  As well as providing acute care for patients we also provide diagnostic procedures within Cardiology and Respiratory across the Trust. The Respiratory Service are currently developing an EBUS Service at Darlington Memorial Hospital which will allow for faster diagnosis and care closer to home.

  General Manager - Patient Flow Services

  The post-holder will provide leadership and operational management to all teams and services impacting on Patient Flow and will also work closely with the Urgent and Emergency Care General Managers to manage the day-to-day operations relating to flow across the Organisation ensuring robust escalation processes, systems of governance and financial management. The post-holder will work to support the effective and safe flow of patients from admission to discharge and take appropriate actions as required, to ensure high standards are achieved. The post holder will monitor performance both daily and over time and will implement appropriate actions to maintain/improve performance, lead the development of, and continual improvement of patient flow.

  As a General Manager for either of these portfolios you will work closely with the Clinical Leads, Matron and the Care Group Triumvirate to lead and further develop these services. For further detail about the role please contact:

  Eoin Carroll, Associate Director of Operations, Medicine Care Group

  eoin.carroll2@nhs.net

  07919398822

  Person Specification

  Qualifications

  Essential

  • Masters level qualification or equivalent demonstrable experience
  • Educated to first degree level or equivalent
  • Evidence of other specialist management training to post graduate level
  • ILM or other management training
  • Evidence of Continuous Professional Development

  Desirable

  • Project Management experience

  Experience

  Essential

  • Extensive knowledge of the NHS
  • Effective communication skills
  • Ability to build successful teams
  • Ability to influence and motivate staff to deliver challenging targets
  • Ability to present complex data
  • Ability to manage conflict
  • Effective organisation skills
  • Proven record of pro-active performance
  • Well-developed IT skills to manage and report on complex performance management information systems
  • Effective problem solving skills using team when appropriate
  • Ability to analyse complex financial and clinical data sets
  • Committed to providing quality services to patients
  • An effective leader with personal and professional credibility and integrity
  • Able to work in partnership at levels within and out-with the Trust
  • An individual who can work independently, work across disciplines and be an effective team member
  • Displays a positive manner, being an ambassador for the organisation
  • Flexible in work pattern to meet the needs of the service
  • Demonstrates awareness of priorities, deals with workload, adapts to changing requirements and uses initiative
  • Business focused
  • Sensitive to clinical and political demands
  • Innovate thinker with the ability to cut through barriers to change

  Experience

  Essential

  • Significant experience within the Healthcare Sector at senior manager level including responsibility for planning and budgetary control for a directorate or service
  • Experience of managing large multi-professional teams towards common objectives and targets
  • Experience of HR management, budgetary management, performance and information management and of planning and developing strategy
  • Proven track record of achieving challenging healthcare targets
  • Experience of delivering programmes of change within an NHS setting

  Special Requirements

  Essential

  • Able to travel independently across Trust sites and other locations to meet the requirements of the post
  • Able to participate in an on-call rota

  Person Specification

  Qualifications

  Essential

  • Masters level qualification or equivalent demonstrable experience
  • Educated to first degree level or equivalent
  • Evidence of other specialist management training to post graduate level
  • ILM or other management training
  • Evidence of Continuous Professional Development

  Desirable

  • Project Management experience

  Experience

  Essential

  • Extensive knowledge of the NHS
  • Effective communication skills
  • Ability to build successful teams
  • Ability to influence and motivate staff to deliver challenging targets
  • Ability to present complex data
  • Ability to manage conflict
  • Effective organisation skills
  • Proven record of pro-active performance
  • Well-developed IT skills to manage and report on complex performance management information systems
  • Effective problem solving skills using team when appropriate
  • Ability to analyse complex financial and clinical data sets
  • Committed to providing quality services to patients
  • An effective leader with personal and professional credibility and integrity
  • Able to work in partnership at levels within and out-with the Trust
  • An individual who can work independently, work across disciplines and be an effective team member
  • Displays a positive manner, being an ambassador for the organisation
  • Flexible in work pattern to meet the needs of the service
  • Demonstrates awareness of priorities, deals with workload, adapts to changing requirements and uses initiative
  • Business focused
  • Sensitive to clinical and political demands
  • Innovate thinker with the ability to cut through barriers to change

  Experience

  Essential

  • Significant experience within the Healthcare Sector at senior manager level including responsibility for planning and budgetary control for a directorate or service
  • Experience of managing large multi-professional teams towards common objectives and targets
  • Experience of HR management, budgetary management, performance and information management and of planning and developing strategy
  • Proven track record of achieving challenging healthcare targets
  • Experience of delivering programmes of change within an NHS setting

  Special Requirements

  Essential

  • Able to travel independently across Trust sites and other locations to meet the requirements of the post
  • Able to participate in an on-call rota

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  County Durham & Darlington NHS Foundation Trust

  Address

  Darlington Memorial Hospital NHS Trust

  Hollyhurst Road

  Darlington

  County Durham

  DL3 6HX

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  County Durham & Darlington NHS Foundation Trust

  Address

  Darlington Memorial Hospital NHS Trust

  Hollyhurst Road

  Darlington

  County Durham

  DL3 6HX

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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