Are you an experienced hotel General Manager with a passion for delivering exceptional guest experiences? Hampton by Hilton Nuneaton is seeking a highly motivated General Manager to lead the pre-opening of this hotel, our team and ensure the smooth operation and success of our property.

Hampton by Hilton Nuneaton will form part of the Abbey Street mixed-use redevelopment that will include a residential component alongside workspaces, a large cinema complex, a food hall and landscaped public spaces. The hotel will feature 145 rooms, meeting space and a fitness center.

Hampton by Hilton Nuneaton is an important addition to this ambitious town center redevelopment, and will support the growth of Nuneaton as a regional business and leisure hub. Do you want to be part of this exiting project?

This exciting pre-opening General Manager position will be responsible for managing the pre-opening of the hotel, the Hotel Management team and deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.

What will I be doing?

As a Hotel Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience. A Hotel Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage pre-opening and ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
• Lead in all key property issues including capital projects, customer service, opening and refurbishment
• Ensure all decisions are made in the best interest of the hotels and Hilton
• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
• Provide effective leadership to hotel team members
• Lead in all aspects of business planning
• Comply with and exceed Hilton Brand Service Standards
• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
• Hold regular briefings and communication meetings with the HOD team
• Respond to audits to ensure continual improvement is achieved

What are we looking for?

As General Manager of Hampton by Hilton Nuneaton, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Experience as a General Manager or a Director level in a similar size hotel
• Exceptional communication skills with a dynamic and proactive approach
• Strong operations and commercial background and the ability to develop elite networks across the region
• Highly experienced in managing budgets, revenue proposals, and forecasting results in a similar sized property
• Solid people leadership and retention of talent with the ability to bring a team together on a journey, instilling the Hilton culture and values
• This is a hands on role, therefore Hampton or Focused Service hotel experience will be preferred
• Knowledge and experience in the UK market will be preferred
• Right to work in the UK

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!