POSITION SUMMARY

The General Manager will be responsible for a new and exciting, private membership dining concept. This role will be predominantly guest-facing, requiring a strategic leader with a keen understanding of culinary trends, exceptional management skills, and a commitment to delivering high-quality dining experiences for club members. The General Manager will be responsible for overseeing all aspects of the club’s culinary and dining operations while keeping the members’ experience as the top priority.

ESSENTIAL JOB RESPONSIBILITIES

• Act as the first point of contact for guests by providing a high-quality concierge experience.
• Responsible for overseeing all aspects of the private membership club’s culinary and dining operations.
• Maintain visibility during meals and event periods to greet all members and guests and assist staff when needed.
• Demonstrate a keen understanding of culinary trends, exceptional management skills and a commitment to delivering a high-quality dining experience.
• Collaborate with Director of Operations to deliver best-in-class membership experience and a thoughtful, well-executed communications strategy.
• Support with all communication efforts with guests and staff.
• Develop and implement strategic and annual plans, operating reports, forecasts and budgets.
• Recruit, train and manage a skilled and motivated Food & Beverage team.
• Implement cost control measures and monitor expenses to maximize profitability.
• Ensure staff is adhering to all criteria regarding grooming, uniform requirements and other standards as outlined in the Employee Handbook.
• Demonstrate a strategic and keen understanding of culinary trends and market demands to enhance the concept’s offerings and maintain a competitive edge.
• Work closely with the culinary team to create innovative and diverse menus that cater to the preferences and dietary needs of club members.
• Develop and implement a comprehensive food and beverage strategy aligned with the concept’s overall goals and member expectations.
• Oversee the day-to-day operations of all food and beverage programs.
• Monitor and maintain high standards of service, cleanliness and presentation in all F&B areas.
• Make recommendations regarding necessary special maintenance and/or repair improvements.
• Perform other duties and responsibilities as required or requested.

KNOWLEDGE, EXPERIENCE AND SKILLS

• Minimum of three (3) to five (5) years of relevant experience
• Experience in Private Membership Dining concepts a plus
• Dynamic personality, social, outgoing and self-motivated with superior interpersonal and interactive skills
• Excellent communication and follow-up skills with immaculate execution
• Exhibits excellent verbal and written communication skills
• Possess the ability to be flexible and adapt to change
• Able to work independently and make the right decisions for the business
• Must possess excellent presentation and communication skills including email. written, phone and verbal
• Professional demeanor and appearance, promoting respectful and professional interactions with all guests and staff.
• Advanced PC knowledge and comprehension (Microsoft Office – Word & Excel)
• Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities
• Proven experience demonstrating attention to detail, speed, and accuracy of tasks
• Ability to manage expectations, processes, and multiple projects simultaneously.
• Self-disciplined, shows initiative, possess leadership ability and is outgoing
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
• Demonstrate strong problem-solving skills through the ability to diagnose and develop solutions
• Ability to work flexible hours; Must be able to maintain a schedule availability flexible to the business demands.
• Must be passionate, entrepreneurial, and dedicated to success

BENEFITS

• Bonus
• Benefits – medical, dental & vision
• 401k