Adiser Orlando

General Manager


PayCompetitive
LocationOrlando/Florida
Employment typeFull-Time

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  • Job Description

      Req#: 442148

      The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).

      • PROFITABILITY
      Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
      Reviews key P&L lines to increase profitability for the restaurant
      Drives sales through proactive guest service, people development & operations management
      • GUEST
      Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
      Manages the guest experience through operations and timely response to Guest issues
      Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
      Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives
      • PEOPLE
      Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
      On-boards new team members by training and guiding them through the certification process
      Inspires the restaurant team by effectively managing individual and team recognition programs
      Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance
      • OPERATIONS
      Manages restaurant labor using optimal Manager staffing and Team Member scheduling
      Enforces compliance with government regulations, employment laws, and BKC policies
      Ensures that restaurant upholds operational and brand standards
      *Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary


      • Must be at least eighteen (18) years of age
      • High School Diploma or GED required, 2 years of college preferred
      • 1-2 years of previous restaurant management experience
      • Strong understanding of P&L management & drivers of restaurant profitability
      • Ability to prioritize own and others’ work and time to meet deadlines and objectives
      • Demonstrated leadership skills
      • Demonstrated understanding of guest service principles
      • Available to work evenings, weekends, and holidays
      • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
      • *BKC is an equal opportunity employer and we encourage all qualified applicants to apply
  • About the company

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