General Manager

SEA LIFE Scarborough, Scalby Mills
Scarborough, NORTH YORKSHIRE, YO12 6RP
United Kingdom

We have an amazing opportunity for a highly motivated, entrepreneurial, and self-driven General Manager - stepping into the world of glistening scales, and razor-sharp teeth.

If you’re an ambitious leader and want to be part of our amazing SEA LIFE centre in Scarborough, then apply today!

What we are looking for

• Someone who has significant management experience at a senior level in a complex, multi-functional commercial business, preferably in the attraction/tourism field
• You’ll have a flair for networking, communicating, and building strong, lasting relationships across the business
• Possess excellent commercial and financial acumen as well as a real creative and unique flair
• Have excellent communication and motivational skills
• A real passion for this business and the ability to manage relationships across a diverse range of stakeholders
• Experience in ensuring safety is paramount, managing operational budgets and reviewing and updating operational procedures

In this exciting, multi-faceted senior management role you will report into the Regional Director for our rest of UK & Ireland Midway attractions. You’ll be responsible for delivering all financial targets for SEA LIFE, whilst maintaining the brand standards of presentation and guest experience, as well as ensuring health and safety is always paramount.

You’ll create and execute an annual marketing and events strategy to drive visitor volume to the attraction, develop and deliver an annual business plan, maintain financial forecasts, develop revenue streams, and explore innovative growth opportunities in commercial areas such as retail, food & beverage and photography.

With the support of your Aquarium Curator and the animal care team, you’ll also be responsible for ensuring the wellbeing, health, and effective care of a diverse range of fish and other aquatic creatures at our SEA LIFE attraction.

This role is full-time and includes working a regular, fair share of weekends and bank holidays as required.

What’s in it for you

Alongside demonstrating your success through performance measures across all aspects of the business, you’ll also receive a competitive package, which includes:

• A non-contractual discretionary company bonus
• Company share option plan
• 33 days holiday including bank holidays
• Private Medical Insurance (Single Cover)
• 40% off LEGO online and 25% discount in our retail shops and restaurants
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Cycle to work scheme

Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Midway.Recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.