• Job Description

  Req#: 74257

  Description

  Drive global adoption and market advocacy for the company’s cyber insurance portfolio by building best-in-class broker engagement, market intelligence, competitor benchmarking, and product marketing programs. Enable local teams and broker partners with training, tools, and differentiated positioning that win business and support profitable growth.

  Key responsibilities

  Broker engagement and product evolution

  • Design and run a global broker engagement framework (QBRs, advisory councils, regular touchpoints) to socialize updates, gather market feedback, and co-create product enhancements.
  • Build a structured broker feedback loop and sentiment tracking system; translate insights into clear recommendations for product, pricing, and wording changes.
  • Develop pitch decks, RFP/RFI response content, win themes, and objection-handling playbooks tailored to broker needs and buyer criteria.

  Market intelligence and Regulatory Monitoring

  • Establish a global market monitoring cadence covering rates, appetite, wordings, services, and distribution activity.
  • Produce concise market updates and quarterly landscape reports for leadership and regional teams, highlighting implications for positioning, training, and go-to-market.

  Competitor Benchmarking

  • Maintain coverage comparison matrices and side-by-side analyses of insuring agreements, exclusions, endorsements, services, and limits/attachments.
  • Work with the Global Cyber Product Wordings Manager to identify product gaps and opportunities for differentiation.
  • Update comparisons promptly following competitor filings or major product announcements; enforce governance to ensure accuracy and compliance.

  Product marketing & Enablement

  • Partner with Marketing/Communications to create thought leadership, case studies, one-pagers, brochures, digital content, and training that clearly articulate our value proposition.
  • Develop segment and service-specific messaging (industry verticals, company size tiers, OT/ICS, cloud dependency; pre-breach services, IR panels, resilience).
  • Ensure consistency of brand voice and alignment with global product strategy; measure content performance and iterate based on results.

  Collaboration and governance

  • Work closely with Product, Underwriting, Claims, Actuarial, and Legal to ensure all external materials are accurate, compliant, and updated on schedule.
  • Coordinate with regional teams to plan campaigns, events, joint broker activities, and to support key renewals and new product launches.

  Qualifications

  • 7–10+ years’ experience in cyber insurance across product marketing, underwriting, broking, or distribution enablement; global or multi-region exposure preferred.
  • Deep understanding of cyber coverage constructs, policy wordings, exclusions, pricing drivers, and claims dynamics.
  • Extensive broker relationships across Global, US and London markets.
  • Proven ability to translate complex technical and actuarial concepts into clear, compelling training and sales materials.
  • Familiarity with cybersecurity frameworks and practices (e.g., NIST CSF, ISO 27001), common threat vectors (ransomware, BEC, supply chain), and the incident response ecosystem.
  • Exceptional writing, presentation, and facilitation skills; comfortable engaging both executive and technical audiences.
  • Bachelor’s degree required; advanced degree or professional certifications (e.g., CII, CPCU, CISSP, CISM) a plus.
  • Strong stakeholder management and cross-cultural communication skills; able to operate in a matrixed environment and influence without direct authority.
  • High attention to detail and a strong compliance mindset for all external communications.

  Qualifications

  • Bachelor's degree in Marketing or Business plus a minimum of 10+ years of proven progressive experience in marketing-driven organization and a minimum of three years of proven team management and leadership experience
  • MBA or advanced degree preferred
  • Proven ability to integrate marketing strategies and programs across multiple sectors
  • Strong ability to effectively interact with all levels of the organization
  • Must possess strong analytical, strategic, project management, decision-making and problem-solving skills
  • Strong communication and interpersonal skills required

  About Us

  Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

  At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

  We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices

  • California

  • Los Angeles Incorporated

  • Los Angeles Unincorporated

  • Philadelphia

  • San Francisco

• About the company

  At Liberty Mutual, we want to help you embrace today and confidently pursue tomorrow. We’ve spent more than 100 years creating innovative insurance products, services, ideas and technologies to meet the world’s ever-changing needs—breaking away from old mindsets and thinking outside of traditional insurance roles. Why? Because we’re committed to transforming our industry in order to create peace of mind for our customers.

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