• Job Description

  Req#: R-20240448

  At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

  Our Modern, Flexible Workplace:

  We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to collaborate and connect with customers and coworkers.

  It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs.

  Summary of the Job:

  Advise customers and other bank employees regarding Global Trade Services products and services. Manage processes, including, commercial letters of credit, standby letters of credit, and/or documentary collections. Handle complex issues and situations as they arise and make independent decisions. Create and maintain customer and transaction files, maintain customer relationships, adhere to department and bank policies and procedures, and keep current with applicable external guidelines and regulations.

  About This Role:

  1. Advise customers regarding all aspects of the commercial letter of credit, standby letter of credit, and/or documentary collection process including applications, issuances, amendments, payments, and general consultations. Handle complex issues and situations as they arise. Advise account officers and affiliate/correspondent banks regarding customer inquiries and requests.

  • Understand, follow, and stay current on changes in the UCP600, ISP98, URC522, ISBP, Incoterms, and any other rules, procedures, and issues pertaining to Trade Services and Trade Finance.
  • Follow the steps outlined in the Global Banking Group procedures documents covering the various trade services transactions.

  2. Perform detailed examinations according to standard banking procedures of documents submitted for payment/negotiation under letter of credit and documentary collection transactions.

  • Handle each transaction and customer correspondence in an efficient and timely manner.
  • Examine documents against the related credit according to applicable standard banking procedures.

  3. Maintain accurate records related to trade services transactions and ensure compliance with applicable bank and/or standard industry practices.

  • Report any suspicious activity according to First National Bank policy/procedures.
  • Create and maintain customer and transaction files according to the procedure(s) established by the department.

  4. Compliance: Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.

  • Complete compliance training and adhere to internal procedures and controls, as required.
  • Report any known violations of compliance policy, laws, or regulations.
  • Report any suspicious customer and/or account activity.
  • If applicable, ensure direct reports meet the above requirements and take action to address employee performance issues.

  5. Professionalism/Attendance: Exhibit professional behavior and promote positive working relationships. Maintain regular and predictable attendance.

  The Ideal Candidate for This Role:

  Knowledge, Education and Experience:

  Required:

  1. Bachelor’s Degree or equivalent work experience

  2. Ability to prioritize production workload; work diligently, organized, detail-oriented

  3. Experience in consulting and relationship building with internal and external teams

  Desired:

  1. Certified Documentary Credit Specialist (CDCS)

  Equity, Diversity, & Inclusion:

  FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.

  See the full FNBO Equity, Diversity, & Inclusion Statement here

  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

  Click here to download 'EEO is The Law' Self-Print Poster

  Click here to download 'EEO is The Law' Supplement for Federal Contractors

  Click here to download 'EEO is The Law' GINA Supplement

• About the company

  First National of Nebraska is a multi-state holding company headquartered in the heart of downtown Omaha, with a strong heritage of banking excellence that dates back more than 160 years. For more than a century and a half, First National Bank of Omaha, a subsidiary of First National of Nebraska, has set the standard for outstanding customer service coupled with some of the most innovative financial products in the industry. We're excited about what the future holds for our customers and our organization.

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