• Job Description

  Req#: B0088-24-0003?language=en&page=52&sort=publicationDateDesc

  Job summary

  Do you have the drive to deliver high quality governance processes, an interest in ensuring patient services are being delivered in a safe and effective way, an eye for detail, strong organisational skills and the ability to support others to achieve the same aims? If so, we would like to hear from you.

  We are looking for a Governance Manager to support our organisation with quality, assurance, and compliance work across all aspects of the business. Ensuring that there is strong evidence to support this and that good governance threads through all that we do.

  You will work closely with, and report to, the Head of Clinical Services & Governance and the Medical Director to direct, advise and provide support to the organization relating to governance requirements. The post holder will lead areas of governance as well as supporting other staff to carry out related activity e.g. audit, risk management, incidents and complaints management etc.

  Main duties of the job

  Support management teams to ensure structures & systems in place to demonstrate compliance and assurance, meeting the standards of relevant statutory regulations.

  Support service leads to ensure & demonstrate regulatory compliance and prepare for external inspections.

  Oversee, participate in and report on audit program.

  Oversee quality assurance systems, identifying, analysing & reporting on trends, themes & improvement initiatives.

  Oversee, participate in and report on risk management, supporting risk owners to maintain robust risk registers & mitigation plans.

  Provide specialist advice on governance policies and procedures.

  Promote a patient safety culture, ensuring effective systems to investigate & report serious incidents.

  Provide advice & support to manage complaints, Act as a point of contact for service users and their families / carers.

  Preparation of agendas for governance meetings.

  Create robust reports to demonstrate quality, assurance and compliance across the organisation.

  Support quality improvement initiatives.

  Embed good governance, providing appropriate training & updates to staff, building strong working relationships to facilitating good practice.

  Maintain own skills in quality, governance, audit and risk management.

  About us

  Battersea Healthcare is a GP practice-owned community interest company and social enterprise set up to provide quality healthcare for all the people of Wandsworth. We have a record of providing patient focused healthcare services, while working to improve the capability of the Wandsworth healthcare system to provide better services for its patients.

  Date posted

  03 April 2024

  Pay scheme

  Other

  Salary

  £45,000 to £60,000 a year includes HCAS

  Contract

  Permanent

  Working pattern

  Full-time, Part-time, Flexible working, Home or remote working

  Reference number

  B0088-24-0003

  Job locations

  Mayfield Surgery

  246 Roehampton Lane

  London

  SW15 4AA

  
  

  Job description

  Job responsibilities

  Please see the attached Job Description for use when providing your covering letter with your CV.

  Thank you

  Job description

  Job responsibilities

  Please see the attached Job Description for use when providing your covering letter with your CV.

  Thank you

  Person Specification

  Qualifications

  Essential

  • Educated to degree level or evidence of equivalent experience.

  Desirable

  • Clinical background

  Experience

  Essential

  • Community or Primary Care experience in a similar role maintaining a broad governance knowledge.
  • Good understanding and practical application of the Care Quality Commission systems and processes
  • Managing risks and reporting systems and structures
  • Quality assurance and improvement work including complaints management, audit, developing action plans.
  • Drafting briefing papers, reports and correspondence
  • Demonstrable ability to work and develop using own initiative and under minimal supervision

  Desirable

  • Successful track record of dealing effectively with corporate governance Experience of multi-organisational service delivery

  Skills & Knowledge

  Essential

  • Evidence of relevant continued professional development.
  • IT skills including good working knowledge of Microsoft office applications.
  • Ability to communicate effectively with a wide range of internal and external stakeholders.
  • Attention to detail,
  • Ability to collate and analyse data and other evidence sources.
  • Setting up and implementing effective internal processes to support governance and quality work.
  • Good knowledge of managing Serious Incidents and Significant Events and the requirements needed to effectively investigate.
  • Able to develop and oversee a range of appropriate quality assurance tools and demonstrate knowledge of underpinning requirements e.g. QAF, incident registers, audit tools etc.
  • Ability to draft and oversee review of high quality and concise clinical and non-clinical policies.
  • Ability to prepare and produce concise, informative communications for dissemination to a broad audience including colleagues, external partners, senior stakeholders, service users as required to a high standard.
  • Ability to create and give presentations to a varied audience including internal and external stakeholders.
  • Ability to promote and encourage governance and quality assurance across the organisation.

  Desirable

  • RCA training

  Other

  Essential

  • Committed to the provision of quality services.
  • Able to work and motivate self independently as well as being an effective team member.
  • A flexible, positive attitude to performing a wide range of duties.
  • Willing to develop/learn in the role.
  • Fit to undertake the duties of the post.
  • Ability to be flexible with regard to working hours

  Person Specification

  Qualifications

  Essential

  • Educated to degree level or evidence of equivalent experience.

  Desirable

  • Clinical background

  Experience

  Essential

  • Community or Primary Care experience in a similar role maintaining a broad governance knowledge.
  • Good understanding and practical application of the Care Quality Commission systems and processes
  • Managing risks and reporting systems and structures
  • Quality assurance and improvement work including complaints management, audit, developing action plans.
  • Drafting briefing papers, reports and correspondence
  • Demonstrable ability to work and develop using own initiative and under minimal supervision

  Desirable

  • Successful track record of dealing effectively with corporate governance Experience of multi-organisational service delivery

  Skills & Knowledge

  Essential

  • Evidence of relevant continued professional development.
  • IT skills including good working knowledge of Microsoft office applications.
  • Ability to communicate effectively with a wide range of internal and external stakeholders.
  • Attention to detail,
  • Ability to collate and analyse data and other evidence sources.
  • Setting up and implementing effective internal processes to support governance and quality work.
  • Good knowledge of managing Serious Incidents and Significant Events and the requirements needed to effectively investigate.
  • Able to develop and oversee a range of appropriate quality assurance tools and demonstrate knowledge of underpinning requirements e.g. QAF, incident registers, audit tools etc.
  • Ability to draft and oversee review of high quality and concise clinical and non-clinical policies.
  • Ability to prepare and produce concise, informative communications for dissemination to a broad audience including colleagues, external partners, senior stakeholders, service users as required to a high standard.
  • Ability to create and give presentations to a varied audience including internal and external stakeholders.
  • Ability to promote and encourage governance and quality assurance across the organisation.

  Desirable

  • RCA training

  Other

  Essential

  • Committed to the provision of quality services.
  • Able to work and motivate self independently as well as being an effective team member.
  • A flexible, positive attitude to performing a wide range of duties.
  • Willing to develop/learn in the role.
  • Fit to undertake the duties of the post.
  • Ability to be flexible with regard to working hours

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Battersea Healthcare CIC

  Address

  Mayfield Surgery

  246 Roehampton Lane

  London

  SW15 4AA

  
  

  Employer's website

  https://wandsgpfed.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Battersea Healthcare CIC

  Address

  Mayfield Surgery

  246 Roehampton Lane

  London

  SW15 4AA

  
  

  Employer's website

  https://wandsgpfed.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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